Okay, so changing how I update this. You’ll see newest information up top and then older information “hidden” where you have to click to reveal. Do me and yourself a favor, click to see the older bits of information if you didn’t see it. There’s still some fairly important info there for everyone. I just wanted to simplify this a bit.
Otherwise, link below give basic info.
TO CLARIFY FOR EVERYONE:
You still are participating in Brave Rewards and can earn BAT. To verify this, take a look at brave.com/transparency as this is where all countries that can participate in Rewards are listed. This message about your region not being supported only refers to Brave restricting you from being able to link to Uphold or Gemini for a short period. Brave is resolving issues and hoping to bring countries back by the end of the year. Until they get your country resolved, you will earn BAT and receive payments on your browser. When they are able to allow your region to connect to Uphold or Gemini again, you will be able to link it and all your BAT stored in your browser will be received there.
This means everyone just needs to be patient. You’re not being excluded and not losing out on anything. And yes, this is something Brave is dealing with. So writing to Uphold or Gemini won’t help you.
UPDATE November 30, 2022
- Costa Rica
[UPDATE November 29, 2022]
Some Latin American countries should be added within the next 2-3 of days.
India and others still are unknown. They say it’s still a high priority but that there have been a number of complications. The focus is just trying to get things organized and making it so when they bring it back, hopefully doesn’t need to be taken down again for a long time.
UPDATE: November 22, 2022
Nothing new for this week. They are hoping things are in line and able to reopen to some countries within Latin America next week. No specific countries they can speak of right now, only that at least some countries in the region seems like it’s close to coming back.
I didn’t ask about India and they didn’t mention. So for those wondering, still don’t know. I’ll hope to dig in more on that maybe next week, in addition to hopefully news about Latin America and other regions as well.
UPDATE: November 14, 2022
Brazil, Turkey, and Cayman Islands are able to link to Uphold again.
UPDATE November 11, 2022
I’ve received feedback from Users saying not able to relink even though we’ve been said you should be able to. I’ve relayed that to the Rewards team and I’m waiting for responses. I can guarantee that in the call I had with them, they did say it should work and gave me permission to provide the update I gave.
I appreciate the feedback and anyone who wants to share regarding success or failure of relinking is appreciated. In the meanwhile, I’ll be sure to post more updates when I hear back from the team(s) at Brave.
UPDATE November 10, 2022
Uphold status is similar Gemini is at the moment. What I mean by this is you should be able to link to Uphold IF you meet all the below requirements.
You were linked with the particular browser/wallet payment ID to Uphold in the past (meaning you haven’t reinstalled Brave, formatted your device, etc)
You did not manually disconnect Uphold from your browser
You have not linked to Gemini or anything in between. (the last known connection was to Uphold with your current Reward) and you’re connecting to the same Uphold you had before.
Your Uphold account is still in good standing and active
Basically, if you were
Verified in a country, such as India or Brazil when support for the country stopped and you have done nothing since, then you should be able to connect to Uphold again now.
However, new connections will only be allowed in supported countries, which you can see at https://support.brave.com/hc/en-us/articles/6539887971469
UPDATE November 08, 2022
No specific information to give for this week’s update. Everything is still a work in progress. India and Turkey among top priority, as are Latin America countries. No estimated timeline to give at this time. Will hope to provide more information next week.
UPDATE November 02, 2022
In yesterday’s call, they didn’t have much to say except still working with Uphold and Gemini to bring countries back and make necessary changes. Brazil is back on their primary focus again (supposedly). If all goes well, it will return before too long.
When asked if they still think regions will be brought back by the end of the year, they said yes.
Outside of the call with a different person from Brave, there was a discussion about Turkey, where it was also said to be in the works and likely returning soon. So that’s essentially the latest for now.
UPDATE October 29, 2022
Sorry, I missed the weekly update here. There wasn’t much shared with us officially. Brave is still working on getting countries back and making progress on the new exchange that will be coming, which will allow us more options in terms of custodial partners. We still are at 28 countries on the list for Uphold, which was expanded from just 18 a couple weeks prior. So there is progress being made.
Unofficially, I’d like to encourage people from India to try to see if they can link to Uphold. The reason for this is someone had posted a few days ago that they and their friends were able to link to Uphold despite being from India. The primary User had already linked to Uphold in the past and the friends supposedly were new.
Treat this as an experiment. Worst case is it will be as officially announced, which means will still show not in a supported region. But if the User is correct and it will let you link, then would be quite awesome.
UPDATE October 19, 2022
Little late on the update this week. So long story short, Jimmy wasn’t on the Community Call for the week and we didn’t have any updates there. However, we have had some changes being made. To quote Chriscat:
Brave Rewards: 10 countries re-enabled for connecting to Uphold! Switzerland, Andorra, Cyprus, Greece, Iceland, Liechtenstein, Luxembourg, Malta, Monaco, Poland
So progress is being made. I’d just encourage everyone to continue being patient while we wait for other countries to be added again. You can also keep an eye out on the lists at https://support.brave.com/hc/en-us/articles/6539887971469
UPDATE October 13, 2022
GOOD NEWS! Gemini is back to 100% for existing Users. If you’re connecting a new device or have never yet connected Brave to Gemini, you won’t be able to connect. But if you’ve linked to Gemini before and are using the same Rewards profile, you’ll be able to log in once again.
(For anyone who doesn’t know, Miyayes = Chriscat)
I’ve also seen this confirmed as people from India have been able to connect their Rewards to Gemini. Just keep in mind, THIS IS ONLY FOR THOSE WHO HAD LINKED THEIR EXISTING BROWSER PROFILE TO GEMINI IN THE PAST.
UPDATE October 11, 2022
Jimmy Secretan made the following points/comments for updates.
Gemini had asked we basically turned off all but US while they address some issues.
It’s unfortunate, but we can’t really talk about all the reasons involved because it’s something we’re paying close attention to.
I know it’s disappointing for everyone
The good news is we’re making progress with Uphold and hopefully will have Brazil, India, and other countries turned on soon. We’re just waiting for Uphold to finish up a few things surrounding fraud.
Recent Gemini changes are for new users or devices only. If you’re seeing it not letting you log in again right now, give it some time as we’re updating things to allow it to link on the User side. Though it shows you
Unverified, it will still be connected on Brave’s side.
Give us a few days because there are some issues Rewards team is working on, which hopefully will push payments through for current payments. If you’re having issues with payments after next week, submit a Support Ticket
Germany is different than the rest. Theirs is more regulatory things going on and is more difficult, so we don’t know what we’re going to do about Germany.
UPDATE October 07, 2022
I just made a new Topic to share information recently provided by Chriscat from Brave. It provides some answers to things people want to know in regards to why regional support was withdrawn in places and kind of alludes to some of the things they are working on to bring countries back. You can see this at PSA: More info on Unsupported Region
UPDATE October 06, 2022
Colombia will be able to link to Uphold once again. NOTICE: Uphold Verification for users in Columbia has been re-enabled
New notice went out saying only United States can link accounts to Gemini. You can see it at Verifying with Gemini now only available for US Gemini accounts (Brave Rewards)
I am trying to learn more, but did have Luke Mulks explain the following:
This only will impact people who already had not linked Brave to Gemini. If you have linked to Gemini, it will remain connected as long as you don’t
This change was required by Gemini, and while the teams are evaluating adding support to countries outside the US for new users, there is not an ETA for when.
If an existing user has to re-authenticate with their linked Gemini account, they will be able to.
If Gemini linked accounts get disconnected (without the User choosing to disconnect themselves) and are unable to reverify , it should be reported (submit a support ticket
UPDATE October 04, 2022
Today’s talk was more on Privacy. That said, at the beginning they mentioned no updates on countries except Colombia. Jimmy mentioned that he thinks things are about wrapped up and Colombia should be added again soon. However, he did not provide an ETA for that.
UPDATE September 27, 2022
The person who usually gives updates on region is Jimmy Secretan (@jsecretan) but he wasn’t able to make it to the call for some reason. Nobody else on the call really had been in touch to be able to try to answer anything with any accuracy in regards to any updates on this topic.
Hopefully he’ll be on next week or perhaps will get more official updates soon.
UPDATE September 20, 2022
Question Any updates on unsupported regions?
Answer No, not yet. We have a bit of a timing update. There are things we are waiting on Uphold for at this point, some of their changes that are going into place. I cast some shade here, but they were supposed to have completed by now and I think they are getting pushed off one more week.
Again, I hope we have some better news on that here soon. We’re waiting on that to bring back some regions. But there’s more work to be done to bring even more back. Still, pushed back a little bit but hoping any week now we can get better news.
Question It was mentioned in the past that we’d be doing Brazil added and then immediately after, India. When you mentioned waiting on Uphold to make some changes so countries can be brought back, is this going to be only Brazil and/or India, or will this include other countries?
Answer We’ll have to see. I think right now it’s primarily Brazil and maybe some other countries. Before that though, there’s more work to be done before we can get to India.
UPDATE September 13, 2022
Today’s talk was all about Brave Wallet but they did respond to me in an email regarding regional support. The answer is they don’t have anything solid to say right now but will reach out when they do.
I know, this is three weeks with little to no information. It’s frustrating, but it’s where we’re at. Hopefully they’ll get it figured out and reach out to us soon with more information so we aren’t left hanging without a clue.
UPDATE September 06, 2022
Brave has Brazil situated and is waiting for Uphold to turn in some options and make adjustments on their end. They said that ideally it’s going to be happening within the next few days.
I didn’t get clarification if this is just Brazil or if others will be active at the same time. So I guess we’ll all be waiting together this week to see what they tell us.
UPDATE August 31, 2022
Unfortunately have to announce that Brave has paused the ability to verify with Uphold for anyone in Colombia. No idea why quite yet. But I do know that people from that region were having difficulties on occasion, so I think it’s been taken down to try to fix it for everyone.
UPDATE August 30, 2022
Sad to say this particular Brave Call had a lot of news on other things and we didn’t get much time to talk on Rewards. The update just was Brazil has been taking longer than expected and they are still working hard to restore it. They are currently waiting to hear back from Uphold on some of the things they are working on to get Brazil back up and running. Then they will be going straight for India next.
UPDATE August 23, 2022
Today’s update is not much of an update, unfortunately. What was said is that they are still prioritizing Brazil and India, working to get them back up ASAP and will be continuing to work on other countries.
When asked if unsupported regions would likely be added before the end of the year, they stated they are definitely going to have most added by then. Some countries, such as Germany, are questionable due to government policies/regulations.
I’ll update when we hear more to share.
UPDATE August 20, 2022
Brave had some issues and had to disable Brazil once again. They said it will be just a few days, but we will wait and see. Brazil: Verifying Brave Rewards with Uphold & Gemini will be re-enabled soon
UPDATE August 18, 2022
Brazil should be able to reconnect to Gemini and Upold once again!
This means now there are 21 available regions to connect to exchanges. India should be coming soon. Not sure what they are working on after, but will update as Brave makes it known.
UPDATE August 16, 2022
France should be able to connect to Uphold once again. France: Verifying Brave Rewards with Uphold is re-enabled!
France should be brought back but they are having some who are saying having issues, so they are investigating that and making sure all in France can connect.
Originally said India was next priority, but things happened where Brazil is now shifted to be next. Hopefully India about the same time, but might take just a tad longer for India.
If all goes well, Brazil and India hopefully will be back within the next 2-3 weeks. That said, I always advise to expect longer. So think 1-2 months and be happy if we get it sooner (my personal opinion).
Other countries not known yet. Will update as we know more.
UPDATE August 09, 2022
To quote exactly what was said (my questions pertained more to France, India, and Germany but that’s because France and India had been said to be their starting point. Everyone else should start to be added shortly after. I asked Germany because it’s in a unique situation and I wanted to bring it up):
Now with integration back on, hopefully we will be doing the necessary tests with France in the next couple of weeks.
And then we will move on to India. Germany is more restricted and complicated but we’ll talk to the providers about that.
For those from the many other countries affected, I didn’t specifically ask about you but that’s only because France and India has been said to be the priority. So they will be added first. This means we know at least 1-2 months for your region to come back, maybe longer. I’ll share about specific countries as Brave mentions them.
UPDATE August 03. 2022
Uphold is open once again for the 19 countries listed below (if your country is not listed, you still can’t link to Uphold or Gemini):
They are still working on opening up to other countries but no idea how long. Last time it was discussed, aim was for at least France and India to be back within the next 2 months, along with anyone else they’ll be able to bring back at that time.
UPDATE August 02, 2022
Community Call update: You can listen in at https://youtu.be/crjeY9vYHds
Other information also from emails, which I’ll summarize.
We will be adding Uphold for restricted countries tomorrow
For those asking why regions are being restricted, there’s not much we can say. Everything has been related to both compliance and fraud. We realize it’s an inconvenience and we’re working to bring things back ASAP.
UPDATE July 26, 2022 6pm EDT
Just finished Brave Community Call. YouTube = https://youtu.be/yaNpS2kReu4
The first thing that will be addressed will be Uphold, which is down for everyone. They are hoping to have that within the week. This will bring it back to the 19 countries listed in the Gemini and Uphold notices linked above.
Once add 19 countries again, will try to start adding other countries. Hope is countries like France and India will be added within the next couple months.
All others will be added ASAP but no timeline given. If all goes well, will be within same couple months as listed above. But it’s possible to last longer. So be prepared for the worst case scenario that it will be a long time but hope it gets completed sooner.
Remember, you still can earn BAT and participate in Rewards. So don’t let this discourage you. I understand it’s frustrating as many want access to BAT for money now. Unfortunately this will have to be delayed until they are able to add your region again.
If you’re wondering why you’re seeing “unsupported region,” then open and read all links below. Just a note, I’ll be linking this to everyone who keeps asking.
First off, Uphold is currently paused for all in the world. Meaning it doesn’t matter where you live, you can’t connect or reconnect to Uphold. It is temporary, not permanent.
Besides that though, there also is a temporary limitation on countries that can connect to Gemini or Uphold. See the official announcements below. Also, below that, is a YouTube link to a Community Call where Brave discussed it. This also answers the questions many of you have as to “why” and “how long?” (Why = legal/regulations and business issues. How long = unknown, but as soon as possible)
If good with spoken English, you can listen also to https://youtu.be/n_C_PGeDXZo but otherwise, a paraphrase of the important part is below:
I see a lot of questions about some of the new recent country restrictions. We know that the last few weeks have been super confusing on what countries are supported. Some historically have gone in and out of support as compliance issues. Some, frankly, as I’ve shared before, have become fraud vectors (we don’t go into that in too much detail).
But what we wanted to do in this latest round is say, ok, let’s constrain it down to countries we have been comfortable with and had the least amount of issues.
We’re hoping over the next couple of weeks is that we’re going to put some more kind of controls and protections in place with those custodial partners and will start to bring regions back. France is top of my list to bring back. India is definitely on my list to bring back as soon as possible. So a lot of those countries, we’re going to really be working with those custodial partners to make sure things are in good shape so we can bring those back as soon as possible. Some, frankly, may take longer than others.
As I mentioned to Stephen (Saoiray), it may take us a little while to figure out things in Vietnam and Philippines. We’re still working on that. We still want to bring all these regions back, but hopefully ones like France and India, they’re probably at the top of our list to bring back into the fold. As soon as we have any updates there, we will let you know. That’s a lot of what we’ll be working on over the next few weeks and we’ll do our best to keep you updated.