Briefly describe your issue:
Hello, I’m from a not supported region (Colombia), I’ve been verified for more than 2 years on uphold, already withdraw bat when it was on a high price and no problems until July 12th restrictions. Today my uphold account automatically logged out and looks like rewards will be gone for a long time or maybe never come back.
So I wanted to withdraw the 20.84500 bat I have but due to region restrictions we can’t even login into https://wallet.uphold.com. I’m not sure what to do to retire my tokens and searching on the web I found that some people have been robbed by freezing their accounts and then deleting it (source 1, 2).
Personally I was cool waiting for new information about all the people from unsupported countries but now I really want to transfer my tokens even if it is not that much money. What can I do?
What Operating System and Brave version are you using (
Menu --> About Brave)?
Windows 10 brave v1.43.93
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
since 2019 or 2018 can’t remember
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Have you fully completed Uphold’s CDD requirements?
Can’t access to uphold at all