Firstly to say if you have iOS, you will have this bug so please check and reply!
More replies with people having the same issue, the better.
2 major bugs I found that I can reproduce every time without fail that leave iOS sync completely unusable! Also 1 other issue totalling 3 issues. All about sync on iOS.
Sync is broken on iOS and unusable.
I have been using Brave on PC and iPhone and iPad with no issues for about 8 months or so until just over a month ago when these 2 bugs were found.
This is something that started around September/October 2021. Hard to say exactly when as I only noticed when the bookmarks hadn’t synced at all.
First issue
Description of the issue:
iOS sync is broken and I can reproduce it to show you.
I have the latest Brave and my iPad and iPhone and they stop syncing the day you connect them!
I only found as the bookmarks weren’t syncing and I had added some bookmarks so I went into sync and saw the last sync date as being ages ago!
You are on the sync chain, but the iOS devices just don’t sync after the initial sync so you don’t have any newly added bookmarks and a last sync date of the date you did the initial sync chain. It doesn’t sync after that.
They are still in the sync chain but show as last connected as the day you connected them to sync.
They only sync initially when you add them to the chain and they it stops syncing again.
This happens on both my iOS devices.
My iPad and iPhone who are connected to my windows laptop.
The windows laptop is used every day and has no issues but the iOS devices stop syncing after connecting them to the chain. The PC carries on syncing no issues.
Both iOS devices stop syncing after you initially connect them and never sync again until you add them to the chain again manually.
Steps to Reproduce
- Go to sync
- connect your devices up
- It won’t sync anything after this point. It will show as connected via sync but it doesn’t sync on iPhone or iPad. It will have a sync day of the last time you made the sync chain but after you connect sync it dies and will NEVER sync again!
I have reinstalled all apps and created new chains to see if it was a chain issue but it always does the same thing and they stop syncing.
The moment you have synced it is the last time the iOS devices will sync. They won’t ever sync again until I manually add them again.
Reproduces how often:
Every time!
This has happened every day over the last month or so, and I have to keep re-adding items to sync over and over as they only sync once on iOS now!
I have to make a new sync every single time I want to send a bookmark to iOS or vice versa as it just won’t sync on iOS anymore.
Second issue
Description of the issue:
I also found out another issue with sync on iPhone where the sync page will usually close down and remove the device from the sync chain, even though it actually leaves it on the sync chain as you can see it still connected if you check another device.
It removes the device from the chain but actually leaves it there so you have to manually remove it and add it back again.
I open settings on the iPhone, navigate to sync, open sync under settings and it often quickly closes the page down and leaves any chain it was connected to.
Like the sync settings page just crashes.
Sometimes it will be fine the first time but if you go in another once or twice it will close the page down and remove the device from the sync chain.
It happens on iPhone and iPad, although more often on iPhone than iPad which is odd, but if you keep opening the sync settings page over and over, after the second or third time it will still close the tab down and remove the device from the sync yet leave it on the sync chain.
Steps to Reproduce
- On iPhone, go into settings - sync
- if it is ok, go back out and in again, but it will most likely crash the sync settings screen right here!
- Repeat if nothing happens one or two times as it always happens.
- It will remove that device out of the sync chain, yet leave it actually connected if you check on another device such as PC.
- You now have to remove the device from another device and re-add it other wise if you just re-add it here, you will have 2 instances of the same device as when the page crashes it removes the device BUT leaves it on the sync chain in reality which you can see from another device on the same chain.
Reproduces how often:
I can do it every time. Sometimes takes just one attempt, sometimes it is the second or third time you go in but I can always reproduce it.
I have make both iOS devices actually leave the chain via my laptop where it shows there are still connected even though they are not, and join the sync again.
Also it takes multiple attempts to even connect iOS devices now (since last few weeks) as it shows connected but on other devices it shows not connected so I have to keep leaving and connecting over and over and over again all for 1 day of sync as the iOS devices both stop syncing instantly!
Third issue
Description of the issue:
On iOS if you try to add a device using QR code it often freezes totally and you can’t do a thing. I have to use the words instead.
Sometimes it works but it usually doesn’t. The words always work.
Brave Version
Version 1.32.113 Chromium: 96.0.4664.45 (Official Build) (64-bit)
On iOS and iPados they are both on the latest version of iOS 15 and iPados 15
Type of devices currently running on the Sync chain in question:
Windows 10 PC (has no issues with sync)
iPad Air 2
iPhone XS Max
I spent a lot of time writing this out after finding these bugs
I hope it can be fixed soon as all the info here is all you need to reproduce both of them!
UPDATE 11th March 2022
This is still happening. Been happening for around 5 or 6 months.
The devs are trying to figure out what the cause is still.
They are adding/added debugging so they can see more details, in a hope of figuring out the cause so they can fix it.
I still have contact with 2 of the devs and will update if I hear back from them.
You can check the releases on desktop and mobile here, just in case they post when they fix it, although I will post once I hear it is fixed.
Until then, it is not fixed as they haven’t figured out the cause yet.
It is pointless trying every day to see if it is working yet as I know some are doing and I used to do the same, but they haven’t found the cause yet and are still working on fixing it.
I will post if I hear when it is fixed which they said they would let me know, or a dev may come and let you know when it is fixed as they do look at this thread now and again.
UPDATE APRIL 2022
The last update that added debugging seemed to fix the issue #1 of the sync dropping, for me and many others, and I haven’t had it since.
I spoke to the devs again and they said if people can comment here if you are still having the issue and upload photos.
The update was adding debugging and wasn’t meant to fix it, but something did fix it for most of us. If you are still having issues, please post here.