Sync on IOS is not working

Description of the issue:

Sync on IOS device is not working.

Steps to Reproduce (add as many as necessary): 1. 2. 3.

Create a sync chain from the mac (or windows tried both).
Add IOS device to the chain.
The sync happens as expected.
Things works as expected for few hours.
After 2 days, add new bookmarks on the desktop (mac or pc) browser, open brave on IOS.
Wait for 30 mins, refresh it, close and reopen it.

Expected : new bookmarks are synced to IOS.
Actually : No new bookmarks are synced to IOS.

Please note it works again if the IOS device is removed from sync chain and then added back. But it stops working after about 2 days.

Reproduces how often:
100% of the times.

Brave Version(See the About Brave page in the main menu):
On mac OS
[Version 1.32.106 Chromium: 96.0.4664.45 (Official Build) (x86_64)]
On IOS
Version 1.32.2(21.11.4.20)

Type of devices currently running on the Sync chain in question:
Windows surface 7 (used occasionally)
Pixel 4a 5g (used occasionally)
Iphone 13 pro (THE PROBLEM)
Macbook pro 13 (intel)

Additional Information:
The most weird thing is that it works immediately after setting it up for the very first time and stops working in about 2 days.
On android it is much stable and it works.

6 Likes

Hi @lovesingh25, welcome to Community :smiley:

When you are saving a bookmark, are you selecting location to save? It might take a couple seconds until it appears on your mobile/desktop device. Screen Shot 2021-11-17 at 12.05.45 PM

Please sir check my problem also and give me solution

Thank you!

Yes, I did saved it at correct place.
I also noticed it works immediately after adding IOS device to the chain but it stops working in about 2 days. I did waited for 30 mins at least for the sync but nothing happened. On my android phone new bookmarks were present.

I have to remove the IOS device and add it again and the cycle repeats.

1 Like

mine just disconnects after the first day and i have to remove the ios device and re-pair.

3 Likes

When I upgraded to iOS 15.x a couple of weeks ago, sync stopped working on two of my iPhones.

All bookmarks still present but the phone does not recognise the historical sync chain. it prompts me to start a new sync chain.

settings > sync on desktop brave shows last active sync with these devices Nov 10th and 11th if that coincides with a Brave update.

2 Likes

Yeah the problem is still the same.
I have reset up the sync every 2 days on latest ios build.

2 Likes

i’m getting the exactly the same issue

1 Like

Same here on iOS. Sync stops working instantly on ALL iOS devices but is fine on PC

Made a post about it

3 Likes

Hi what are your Sync configurations, did you set it to Sync Everything?
On your mobile device you should be able to toggle some settings as well like bookmarks and history

Yes, on pc/mac it’s Sync Everthying and on IOS it’s both Boomarks and History.
Still not working.

I have the same problem. Trying to sync PC’s bookmarks to iOS/iPhone.
I captured PC’s QR code from iPhone in order to sync.
It’s been 2 days and still don’t see same bookmarks from PC on iPhone/iOS.

does anyone know what the frequency of the syncing is on iOS

Ensure that you are saving your bookmarks in the proper areas.

  1. Bookmark site - Youtube.com

  2. Save bookmark in mobile bookmarks
    Screen Shot 2021-12-06 at 10.21.50 AM

  3. Go into phone setting - select bookmarks

  1. Youtube is bookmarked under Mobile Bookmarks instantly.

tried exactly what you did:

I’m affected by this as well. Bookmarks from IOS appear to be syncing, but history is not. My PCs are syncing history just fine though.

Same here. Bookmarks from IOS are syncing, but the history is not syncing between my mac and iPhone.
I have checked all the advanced settings and history is set on both devices - as it only sets history by default.

Doing some searching this appears to be an ongoing problem that has never been fully resolved.
Just over a week ago decided to give Brave a go and maybe I won’t bother now.

update: Just noticed that passwords and open tabs do not sync to the iPhone app. So basically the only thing which is synced between the desktop and the iPhone app, are the bookmarks! Really!!
Safari is far from great, but at least all these things sync.
Guess I will have to try Firefox instead.

1 Like

everything but open tabs is checked on my linux desktop…

The ongoing lack of password sync between desktop and iOs is making life increasingly hard manually juggling password credentials between devices when I sign up for new accounts. Will you please prioritise this?

+1. Same problem here. I have to reset the sync code on iOS regularly to get bookmarks to sync again.

1 Like

I think the dev team test it and can’t reproduce but I wrote in the initial decription that it works immediatley after it’s being setup but stops working from next day onwards.
I think they should try to follow the exact steps to reproduce this and try to fix it.

1 Like