Creating Topics
Make sure you’re posting in the correct category and providing as much detail as possible. For example, referencing the numbers on the screenshot:
- #1: Provide a short, clear description of your issue.
- #2: Select the appropriate category. Adding no category or being too broad reduces visibility. Be specific, like choosing
Brave Rewards
→Rewards Support
instead of justBrave Rewards
. - #3: Always answer the questions in the category template. Provide as many details as possible, like your Brave version and OS.
- #4: Add the proper tag. This helps sort topics. Use the right tags, like
Mobile
orDesktop
, based on your device.
Provide lots of details
Always include specific information like the exact version of Brave (e.g., Brave 1.51.114) and your OS (e.g., Windows 11 or Android 12). Avoid vague answers like “the latest” or just “Windows.”
In addition, you should ideally be trying to troubleshoot and would provide as much detail on what you have tried and the results. You can check Troubleshooting Steps if you don’t know what types of things you should be trying.