Helpful Info & FAQ for Brave Users

Creating Topics

Make sure you’re posting in the correct category and providing as much detail as possible. For example, referencing the numbers on the screenshot:

  • #1: Provide a short, clear description of your issue.
  • #2: Select the appropriate category. Adding no category or being too broad reduces visibility. Be specific, like choosing Brave RewardsRewards Support instead of just Brave Rewards.
  • #3: Always answer the questions in the category template. Provide as many details as possible, like your Brave version and OS.
  • #4: Add the proper tag. This helps sort topics. Use the right tags, like Mobile or Desktop, based on your device.

Provide lots of details

Always include specific information like the exact version of Brave (e.g., Brave 1.51.114) and your OS (e.g., Windows 11 or Android 12). Avoid vague answers like “the latest” or just “Windows.”

In addition, you should ideally be trying to troubleshoot and would provide as much detail on what you have tried and the results. You can check Troubleshooting Steps if you don’t know what types of things you should be trying.

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