Description of the issue: How can this issue be reproduced?
Watching a stream on twitch.tv that is a higher quality than 720p/30fps.
Streams that are 720p/60fps or 1080p/60fps stutter at a consistent rate, causing frames to skip and the buffer to streamer to become unreasonably high.
The constant pausing, frame skipping, and eventual buffer to streamer makes the viewing experience miserable.
Expected result: 1080p/60fps and 720p/60fps content should play smoothly with minimal frame skipping/buffering. This issue does not occur on the latest version of Chrome or Firefox.
Brave Version v1.57.62 (Sep 6, 2023)
I have disabled hardware acceleration as suggested in other threads, and this has had absolutely no effect. My hardware more than meets the system requirements to play high resolution content. (6-core 4.6ghz CPU, 32GB RAM, PCI-E 4.0 m.2 SSD, nVidia 3080TI)
I would welcome any additional troubleshooting tips, or at the very least let this post notify the developers that there is indeed a problem here.
I have followed your directions and opened a private window, and I had already turned hardware acceleration back on earlier yesterday when I was doing my own troubleshooting, but sadly, the results are the same.
Though I am curious to ask, what makes a private window special in this case? I have turned off Brave Shields for twitch.tv, and I do not run any twitch related extensions.
In fact the only extensions I installed is Google Translate, and a tool for my Dungeons and Dragon’s Virtual Table Top that I run, and that only fires up when I am on that specific domain.
I would definitely like to dig deeper into this issue. It baffles me that it seems like Brave has this issue, but Chrome, Firefox and Edge (which I tested just now for funsies) does not despite Chrome and Edge sharing similar back ends, and of course, Firefox does it’s own thing, and yet it works.
Doing this in a private window helps us naroow down to whether if it’s an extension which coukd be interfering, bad cookies, or something else.
In this case, since it works fine in a private window, I’ll suggest disabling all extensions one by one and see if that makes an effect. If nit, try removing one by one.
If still not, delete all cookies for the website and retry
It doesn’t have to be Twitch related. Any extension that you use for any and all purposes can interfere with code. All sorts of little things that we add or modify to the browser or our devices can cause a variety of problems.
It all still runs and active. It just doesn’t present you with an interface or do what it’s programmed to do until you get to that domain. I’m not saying it’s what is causing the problem, but just wanting to point this out to you if you’re unaware.
This does make me question my suggestion on you to do the reading above, but it’s still worth checking out. It also will be helpful for you to run on Private or to create a new browser profile and make sure to run without adding extensions or changing settings. Big thing here is trying to test if there is interference from anything.
Yes, you would think that turning off hardware acceleration would take any post processing the video card did out of the equation, but with an nVidia device, or at least RTX cards, this is NOT true.
This kind soul’s suggestion to reset nVidia’s 3D settings in the nVidia control panel did indeed fix the problem. What confuses me is why only Brave was effected by this. However, this was a valid solution and solved my problem!
