Verified with Uphold and wallet balance reset to 0

Briefly describe your issue:
I had my wallet verified with Uphold.com and my wallet balance reset to 0.

What Operating System and Brave version are you using (Menu --> About Brave)?
Windows 7
Version 1.25.72 Chromium: 91.0.4472.101 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
Yes

What date did you verify your wallet?
21/12/2021

Have you been able to successfully receive payments in the past?
I have not tried this before.

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the SafteyNet check (Android only)?
Using PC.

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes