Bat Missing. Please help find

Brave Rewards Rewards Support
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1

Briefly describe your issue:
I verified my uphold wallet and then the funds disappeared and were never transferred. I had over 30 bat in here. (30.25 actually)

What Operating System and Brave version are you using (Menu --> About Brave)?
windows 7 Pro 64Bit -
Version 1.34.81 Chromium: 97.0.4692.99 (Official Build) (64-bit)

Is your browser wallet currently verified? (yes/no)
yes

What date did you verify your wallet?
Jan 29 2022

Have you been able to successfully receive payments in the past?
into my local brave balance yes. for about a year the Bat have been ading up.

Are you using a VPN? (yes/no)
no

Are you in a supported region (see here for list of supported regions)?
yes

Does your device pass the SafteyNet check (Android only)?
not an android

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
yes

2

Seeing how you just verified the wallet on jan 29, the BAT will not transfer to Uphold until a week or 2 after payouts are begin on Feb 7th.

1 Like
3

Still no movement here. I did not receive anything in my uphold wallet and now do not see the January balance in my “to be paid” section.

4

any news @HighPriestess42 ?

5

According to the payout status banner at the top of this site, Uphold is still processing. Gemini and unverified wallets are completed.

6

I see all over the comments people have issues. Me and my wife, we receive only 0.25BAT each, regardless how many ads watched. I am so disappointed and I want my balances to be corrected!

1 Like
7

They Fixed It!!! I got all of the BAT back and i am getting paid for ads again!!! Thank you Brave! !!! !!!

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8

Same here, I was expecting 1.464 BAT but recieved only 0.25

9

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