BAT disappeared at wallet verification

Brave Rewards
1

Hello,

I’ve been patiently waiting to reach the 15 BAT needed to verify the wallet, and now both Brave and Uphold are empty.

What Operating System and Brave version are you using ?
Windows 10
Brave Version 1.34.81 Chromium: 97.0.4692.99 (Build officiel) (64 bits)
](https://brave.com/latest/)

Is your browser wallet currently verified? (yes/no)
Yes, just now

What date did you verify your wallet?
02/02/2022

Have you been able to successfully receive payments in the past?
On local yes

Are you using a VPN? (yes/no)
No

Are you in a supported region (see here for list of supported regions)?
Yes

Does your device pass the [SafteyNet ](Android only)?
Not applicable

Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes

Found this history if that may help :

02/02/2022, 09:02:44 ac.next_reconcile_stamp 1646380964
02/02/2022, 08:27:16 promotion_claimed 16.250000
02/02/2022, 08:27:14 fetch_old_balance 0
02/02/2022, 08:27:14 wallet_status_change PENDING ==> VERIFIED
02/02/2022, 08:27:14 wallet_verified uphold/5e322
1 Like
2

The same thing happened to me just now. Have u resolved the issue by any chance?

3

Nope, nope… Without any admin support, it will be complicated.

I read that it may be “normal” that the payment is held as it’s the beginning of the month, and that you may get everything with February’s payment. So I’m just waiting in the meantime

4

No worries since you just verified your wallet they will credit your 15 BAT to uphold/Gemini account.

5

Indeed.
Just received my January rewards at first, but at the end of the day, all the remaining arrived.

It really should be noted somewhere, before verification or a sticky here. I guess 10% of the posts here concern this false problem.

6

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