Dear Brave Community,
About a month back, a few of you helped discover an issue that was causing BAT to be contributed via the Auto-Contribute feature despite it being turned off. We fixed that issue back in early November with the V1.0 upgrade, and reimbursed BAT to those who were affected and had reached out to us. If you have not yet received a refund, we ask for your patience as we issue them in the order they were received. If you have upgraded since, you should not be encountering the issue.
The issue mentioned above has turned up on Android, and we are issuing a hotfix (v1.6.1) soon. If you believe you are still seeing contributions being made with Auto-Contribute off, or seeing more contributed than expected, and you have the latest versions of Brave (v1.0 or greater on desktop, and v1.6.1 or greater on Android), please reach out to us at the email below.
We would like to assure the community that anyone who reaches out with a legitimate case of lost BAT will be reimbursed. We will be gifting those impacted with a little extra Christmas BAT, too!
If you believe you were impacted by this Auto-Contribute issue, please reach out to firstname.lastname@example.org with the information listed below:
Platform (Windows, OSX, Android, iOS, Linux, etc.)
Your current browser version
Copy and paste the full contents of your
brave://rewards-internalspage (desktop). Do not share this data with anyone other than Brave support.
Wallet creation date(copy info)
Please provide your
ledger_statefile. This is an internal file that should not be shared with anyone outside of Brave support. Note that if you use a specific browsing profile for using Rewards, the
ledger_statefile will be found in that profiles directory, rather than the “default” directory. For example, if you primarily browse/use Rewards under a Profile named “Profile 1”, you’ll find the
Path to file (Windows):
Path to file (OSX):
Library/Application Support/Brave Software/Brave-Browser/Default/ledger_state.json
Path to file (Linux):
The Brave Rewards team