Dear Brave developers,
Today after checking my Uphold Wallet Balance after few months, I notice that my BAT funds balance was decreased unexpectedly.
After checking the activity of my BAT wallet , I see that a withdrawal of 17.00 BAT was done on 13th Feb 2021 and here is the details of transaction:
Transaction details
17.00 BAT
From your Brave Browser
17.00 BAT
To Brave Software International
UPHOLD USER
Status
Completed
Date
February 13th 2021, 6:02:04 PM
Reservechain transaction ID
f9b4194e-d4bd-47f4-99ad-a11c87c36b2e
I rapidly search reddit for cases like this, and I found the indications to follow the instructions @ this link Acknowledgement of the Auto-Contribute issue on Brave browser so here I am .
Here are the details requested :
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Platform OSX
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Release V1.20.110
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Informazioni portafoglio
Chiave info seed: Valido
ID acconto portafoglio 0b0baf67-53eb-4d53-8bf2-7d8ce4568be7
Portafoglio creato: 12/01/2021, 13:10:14
Informazioni sul saldo
Saldo totale 0.5976 BAT
Ricompense BAT: 0.5 BAT
Salvaguarda il portafoglio: 0.09759999999999999 BAT
Info Portafogli Esterno
Stato portafoglio: Verificato
Indirizzo portafoglio: ca0129b6-0b6a-4bbd-86ca-0d9d4c49bf59
I try to send an email to the address refunds@brave.com but an automated reply tell me that this address is closed.
Can someone help me with this issue?
Thanks in advance for make the best browser in this planet!