My autocontribute for November processed over 10 times, so instead of splitting 5 BAT between the verified sites, it sent over 50.
How can this issue be reproduced? I’m not sure how it can be reproduced. I’ve turned auto contribute off now
Brave 1.5.1
2 Likes
Who can I contact? I have lost $30 or so worth of brave…
luth_er
November 20, 2019, 6:38pm
3
The same thing happened to me today too, I lost 131 BAT in about 7 auto contributes in 10 seconds… I’ve started my own thread, but will keep an eye on yours too to find out why this happened.
Yikes. Have you heard any update yet?
luth_er
November 21, 2019, 8:12pm
5
They closed my topic, but did give me this link. Whether it will be sorted or not, I do not know.
Dear Brave users,
We realized that some of you were impacted by the Auto-Contribute bug where BAT was sent to verified creators despite the auto contribute flag being turned OFF; like the image below.
[image]
If you believe you were impacted by this issue and do not want to allow these contributions, please email our support at [email protected] .
The subject line of your email should be “Auto-Contribute Issues”. Please include 2 pieces of information in your email:
On desktop, open up br…
steeven
November 25, 2019, 4:25pm
6
Hi @luth_er - did you write in to [email protected] ?
Yes I reached out a few days ago.
luth_er
November 25, 2019, 6:57pm
8
Hi @steeven , I did, but haven’t heard back yet.
I’ve not heard back yet either.
I have still not heard back… Does anyone have any thing else I can do?
I still haven’t heard anything on this yet.
system
Closed
December 16, 2019, 2:23pm
12
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