About the Desktop Support category


Get Support, troubleshoot and report issues for Brave on desktop.

Desktop Support Posting Guidelines

Topics that belong in this section:

Posts in this category should only include support/troubleshooting requests or issue reporting for the release channel Brave build. Posts pertaining to other builds may be deleted or moved to the appropriate category.
The Beta, Developer, and Muon build categories can be found here:
Developer Builds category
Beta Builds category
Muon (legacy) Builds category

Search for Duplicates

Given the amount of reports/request we get each day, there’s a good chance that someone else may have raised the issue with us already or may have been resolved. Before posting, use the search bar on the top-right corner of the website to see if other users have raised the same concern.
Note: The search is pretty good - good use of keywords (pertaining to your issue) and sorting the results by “latest” is generally a good way to start your search.

Note the tag rules
When posting to certain subcategories you’ll be required to add at least one tag to your post. We’ve implemented this so that we can better track user reports and use the tags to sort/analyze what issues are frequently reported. There is a list of predefined tags for you to choose from. If you feel that a specific tag option not present should be made available, please message me directly (@Mattches) and I will do my best to accommodate your request.

Adhere to Bug Reporting Template and Guidelines

As mentioned briefly above, we get a lot of reports and requests every day. In order to ensure that your issues get addressed/resolved as quickly and efficiently responsible please read reporting guidelines outlined in the link below, adhere to them to the best of your ability, and use the template shown in the reply editor .
Community Bug Reporting Guidelines
Community Bug Reporting Templates Reference

Why, a web page of inc.com goes blank, when scrolling down?
Email services don't work
Brave getting worse after update at new design and engine (A LOT of bugs inside)
New Brave Browser for desktop does not install
'tap to search' feature is not working
Sir I have three problems with your browser
Can't access golem.network
Casting not working (Google Cast)
Duolingo activation of keyboard
The web search was removed?
Purging History
LinkedIn keeps reloading
I am seeing ads
Videos lagging behind when in background
Chase website errors on login asking for Java to be enable even after I've enabled it in brave
Vimeo private videos not showing
Provide selected URL (or selected text) to other apps on macos
Brave Crash/White Screen
Tabs issues continue
Setting Autoplay to blocked does not allow a video to be played manually
BitChute.com requiring Brave Shield down
Clicking on Brave Icon Does Not Open Browser
Aliexpress credit card payment not working
How can i get payment Brave to Uphold?
Brave Browser Problems with Adobe Flash
Password manager Popup
Brave for Linux forks
Importing history, bookmarks and passwords from Chrome into Brave
Pressing the play button on a moving image on reddit using reddit's interface doesn't play it
Hey im a little confused about brave
Brave, Medium Website and Shields Turned On
Brave don't load IRS account
Brave don't load IRS account
Brave not applying selected PDF settings
Brave Has Marked My Website as "Not Secure" - but it is!
Aw, Snap! (Google apps and whatsapp)
Problem with spotify
Unable to log in to LastPass
No images can be exported?
Automatic Password Entries
Brave layout sucks
Hamburger menu location triggers win. 8 side bar
Bookmarks Lost Completely
"installer failed to start" error
Browser opens as blank page
How can i sign in brave browser
Hi I cannot complete loading on iCloud again
How do I set Brave to private browsing only?
How to open to select webpage (url) when new window (Command-N)
How do I "sign in" to the Brave Broser
Certain web sites will not open (rapidly cycling through various pages)
Certain web sites will not open (rapidly cycling through various pages)
Signing in to my account?
Is there a way to "enable" the favoritres bar?
Is there a way to "enable" the favoritres bar?
One Bad Design Element
Webtorrent in Incognito Mode
When scrolling down in a inc.com article of an particular author, the web page goes blank?
Cannot open brave
Configuration copy from chrome to brave
Can't link to library wifi
Settings and bugs in browser
Im not instal in android
Angular JS error while accessing one site
Facebook Performance in Brave
Brave has stopped working
Brave has stopped working
Printing labels using USPS "Click and ship"
BRAVE GUI front end problem
https://messages.android.com/ 1 when I try to use it I get a pairing error c
Brave is great but doesn't work with android messaging
Sharepoint open with explorer disabled
Update failure error code 3: 0x80004002 -- system level