Hi no issues on my Desktop, but i have three android mobile with Brave browser. None of these are connecting. All Samsung S7 Edge, Note 9 and S21 Ultra. Had been fine previously but all three stopped at the same time.
I message saying something went wrong, i am verified on both mobile and desktop sites for uphold. I have tried removing the app from mobile then signing in again. Email linked takes me to uphold account but nothing else. When i then try to sign in again it then tells me i have reached my limit?
I have the same issue. Android has been connected to uphold for years. All the sudden it needed to reauthorize.
“Something went wrong” is also what I get after pressing “reauthorize”. @Mattches Any clue here?
I have had this same issue for what feels like a year now. Can I please have my devices I no longer own removed so I can activate the new devices. This is insane. People change their devices out within 2-3 years for phones and sometimes computers. Also users cannot provide helpful information to support if the only error that pops up is “an error occurred”. The other issue is the error pops up on Upholds app, but they keep sending us to brave to get the issue fixed. Seems to me like you all need to sit down over coffee and figure how to make your systems more efficient.
Go to Uphold.com and log in independently of the Brave Rewards verification flow. Once logged in, go into Brave Rewards and verify wallet. Follow steps Wallet verification should be successful (in 'Wallet verified’state)” Follow this method. Also, make sure your shields is down, and third party cookies are available for some time. And delete uphold native app from android for the time being.
Thanks for all the replies but when i remove the app and try to verify again i get a message advising i have reach the maximum device limit. So that’s not the issue
Never had an issue before and i am using three Android devices and a laptop.