I am not receiving BAT with ad previews

in the last week my bat reward just disappeared, but the ads still count.

1 Like

Hi, @Rodrigocso, please go here:

…scroll mid-way down the page til you see a troubleshoot chart. Make sure you are not doing any of the activities on the chart. It is for ‘not seeing ads’, but several of those activities would cause you to stop receiving BAT.

1 Like

@Rodrigocso new update just dropped. See if it helps:

2 Likes

did not work, i’m looking at mouse driver solutions, but my bat just disappear, I didn’t just stop winning BAT

1 Like

You have issue with this?


Did you follow the workaround? And restart the browser?

2 Likes

yes, after the update I received some BAT, but I lost what I had before the bug

1 Like

thanks, to help me in solution

2 Likes

I lost my BATS again :frowning: I don’t know what is happen

Hi, @Rodrigocso, I think we must be patient a little longer. Support has found an issue with this and are working on it.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.