Not recieving BATs for watching ads

Hello ! This is my first time posting on this forum.
Like many other people here, I stopped recieving BATs after getting ads. Everything is activated, I have it set on 5 ads per hour and I DO get the ads, but i never get paid for them. I get nothing since the beggining of april.

It would be nice if I could get this fixed
Thanks for reading


Hi together… I have the same problem… since yesterday not a single Ad has been counted.

For example I’ve seen around 10 to 15 Ads per day but there’s not a single one in the list. Neither the Ads in the notification center nor the sponsored wallpapers on the New Tab site has been counted. Seems that the rewards system is broke…

Brave Version 1.22.71 Chromium: 89.0.4389.114 (Offizieller Build) (64-Bit)
Windows Version 20H2 (Build 19042.867)

1 Like

Hi All . i have the problem. i see ADS . i click on it , but since yesterday 13April i didn’t see the value of my BAT increasing . now i have 69 since 2 day , i watch and click adv , but the value of the token remains at same numbers!!!
please check it

I am not currently receiving ads or accruing any
rewards. My region is supported.

answers for
Why don’t I see Brave Ads? 5

Running browser in full screen mode
(i do not run browser in full screen mode)

System notifications not enabled
( it is enabled)

Focus Assist enabled on Windows
(OS Windows 7 Service Pack 1 (Build 7601)

Media was playing on the active tab
(Media was not playing I’m sure it’s okay)

User were running multiple browsers with the same wallet
( I’m run one browser)

User assumption that they will receive 40 ads per day (consistently)
(i have stopped seeing Brave Ads)

User manually modified browser state files
(did not modify)

Users manually backup (copy/paste) and restore their user profiles to new computers
(did not backup (copy/paste)

Some setting configured incorrectly
(I don’t know, but I didn’t change anything and it worked)

Had some device or software installed conflicting with the feature (Ads)
( I toffled off all for the browser)

Had hit their cap for ads received per day and/or had no relevant ad campaigns running at the time (which may appear as though ads “just stopped”)
(Can’t check that, but the issue is almost a 2 months old)

Were looking at the wrong numbers to make the call that ads weren’t working (for example, seeing their wallet stay at 0BAT – as it should until payout – but didn’t realize their estimated earnings for the month was increasing)
(That, I’m sure it’s okay)

Had a gaming mouse/peripheral enabled (known issue)
(I had no a gaming mouse/peripheral enabled)

Had wallets that were flagged for fraudulent activity
(That it’s okay too)

Windows 7.
Brave version:
Version 1.22.71 Chromium: 89.0.4389.114 (Official Build) (64-bit)

My Uphold wallet is not yet verified, and I have been an active
Brave user over a year

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!