Helpful Info & FAQ for Brave Users

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iOS crashes: How to share logs

Unlike Android and Desktop, sharing logs for iOS is a bit more complicated. Follow these steps:

  1. Open Settings on your device (not Brave’s settings).
  2. Go to Privacy & Security.
  3. Go to Analytics & Improvements.
  4. Select Analytics Data.
  5. Pull down to reveal the search bar and type Client.
  6. Find logs that don’t say client.wakeups and click on them.
  7. Tap the share button (top right on iPhone) and choose Save to Files.
  8. Choose a location and save the file.
  9. Navigate to your saved file in Files.
  10. Rename the file by replacing .ips with .txt (e.g., Client-2023-05-08-101535.txt). If prompted, confirm the extension change.

Sharing your logs:

  1. Option 1 (Private): Tag Mattches in your topic and ask them to DM you so you can share the crash reports privately. This ensures fewer people see your logs and may take longer.
  2. Option 2 (Faster): Upload the .txt file directly to your topic so developers can review it faster. While it’s generally safe, Brave’s Privacy/Security team recommends option 1 for maximum caution.

Choose the method you’re most comfortable with.

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