iOS crashes: How to share logs
Unlike Android and Desktop, sharing logs for iOS is a bit more complicated. Follow these steps:
- Open
Settings
on your device (not Brave’s settings). - Go to
Privacy & Security
. - Go to
Analytics & Improvements
. - Select
Analytics Data
. - Pull down to reveal the search bar and type
Client
. - Find logs that don’t say
client.wakeups
and click on them. - Tap the share button (top right on iPhone) and choose
Save to Files
. - Choose a location and save the file.
- Navigate to your saved file in Files.
- Rename the file by replacing
.ips
with.txt
(e.g.,Client-2023-05-08-101535.txt
). If prompted, confirm the extension change.
Sharing your logs:
- Option 1 (Private): Tag Mattches in your topic and ask them to DM you so you can share the crash reports privately. This ensures fewer people see your logs and may take longer.
- Option 2 (Faster): Upload the
.txt
file directly to your topic so developers can review it faster. While it’s generally safe, Brave’s Privacy/Security team recommends option 1 for maximum caution.
Choose the method you’re most comfortable with.