To whom this may concern for the past 2 months, no BAT has been sent to the verified Gemini wallet connected to my browser, have also stopped receiving ads last time was Jan 6th, an Admin did reply addressing my concerns in relation to this topic, my wallet was automatically flagged for some unknown reason he removed the flag and started getting ads for a few hours now it the problem has started again as well as no BAT worked hard on earning this BAT and feel like I’m being taken advantage of I want my BAT and to be at least given a proper answer to my question when asked instead of being ignored, Really need this issue resolved as it’s wasting mine and many others time.
Your post of 3 days ago (Feb. 10th ?):
Hey Admin, would you or someone be able to look into where my BAT payments have been going it’s been 2 months all verified no flags, and no BAT, all has been working fine up until 2 months ago all year no issues, this is the first time this has happened, have had to sign up to address this issue.
[Jan 01, 2022, 7:40:58.7 AM:ERROR:credentials_promotion.cc(503)] Token list empty
[Jan 01, 2022, 7:40:58.7 AM:ERROR:gemini_wallet.cc(51)] Claiming tokens failed
[Jan 01, 2022, 7:41:08.1 AM:ERROR:cre…
The following, might have info that will assist you.
Brave Support usually requires that your report be organized, in the arrangement they prefer:
Brave Rewards/Ads Template
Brave Rewards/Ads templatePlease ensure that you’ve read through the following topics/pages thoroughly before opening a topic as your question may have already been answered:
<a href="https://support.brave.com/hc/en-us/articles/360026648512-How-do-I-opt-in-to-Brave-Ads-">How do I opt into Brave Ads?</a>
<a href="https://community.brave.com/t/faq-why-am-i-not-seeing-brave-ads/62433">Why am I not seeing Brave Ads?</a>
@Rizztana This is one of the main places for support and is run by Brave staff and a mix of volunteers. Like I’m one of the random users who volunteers time to try to assist.
Are you on Android by chance? I ask because one of the issues I’ve been seeing with people trying to verify with Uphold has been with people using Android that also have the Uphold app on their phone. When they go to verify, it opens the Uphold app which then interferes with the verification process. To resolve that, peopl…
@Rizztana Darn, usually that’s been the solution for many. I do know the only other trick I’ve seen people mention is to have a separate tab open that is logged into Uphold and then to try it. I’m not sure if it’s a Cookie issue on why that one works or what. (This is what @chh_68 mentioned)
Oh, and I’m assuming your operating system and app version is updated to the most recent, right?
I’d test all that really quick and if it still doesn’t work, send a DM to @Mattches with your Wallet Info fr…
We are aware that many users are unable to verify their wallet due to hitting the wallet linking limit (four browser wallets per custodial account). Given the number of users encountering this issue, we’ve created a form for users to submit a wallet “unlinking” request. Please read all of the information below thoroughly.
Note that at this time, we can only remove one wallet per custodial account. This will allow you to verify an additional wallet/device to that custodial account.
Today, we launch the Brave Wallet, a native wallet built into the browser, enabling users to store, manage, grow, and swap crypto from within Brave.
Brave Wallet is completely separate from Brave Rewards. This is a standalone component which lets you send, receive, swap and use BAT and other Ethereum assets and collectibles — as well as interac...
At that last link, 2 articles are deprecated:
“How do I manage my Crypto Wallets?”
“How can I add my other Crypto Wallets to Brave?”
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