@Rizztana This is one of the main places for support and is run by Brave staff and a mix of volunteers. Like I’m one of the random users who volunteers time to try to assist.
Are you on Android by chance? I ask because one of the issues I’ve been seeing with people trying to verify with Uphold has been with people using Android that also have the Uphold app on their phone. When they go to verify, it opens the Uphold app which then interferes with the verification process. To resolve that, people have uninstalled the Uphold app just long enough to verify the wallet and then can install the app again shortly after. The reason is the browser needs to communicate and get some data, which it can’t otherwise get if the verification goes through the Uphold app instead.