Briefly describe your issue:
I have a Mac that is connected to Uphold and a PC that is connected do Gemini, they have been receiving BAT and getting payed on the 10Th of the next month. Now we are November 15th and i did not receive payment from ether Mac nor PC and BAT was deducted from estimated pending BAT counter. Adding to this After November 9Th the brave rewards counters has stopped at a value and even if a see more ADS it does not count them on both MAC and PC. Any help would be apreciated.
What Operating System and Brave version are you using (Menu --> About Brave)?
Version 1.31.91
Is your browser wallet currently verified? (yes/no)
Yes - 1 PC on Gemini and a MAC on Uphold
What date did you verify your wallet?
Mac around May 2021 and PC August 2021
Have you been able to successfully receive payments in the past?
Yes i have received payments before on both. usually i receive payment on the 10Th of the month
Are you using a VPN? (yes/no)
No
Are you in a supported region (see here for list of supported regions)?
Yes
Does your device pass the SafteyNet check (Android only)?
Not aplicable
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes
No help… Why am I not surprised! I have had problems before and posted here for help and never got any support from the staff. My BAT counter has gotten stuck before and the only way I found on my own was to delete everything and start over, thing is it got me into another problem, I exceeded the number of wallets linked to uphold, so I created a Gemini account, now I didn’t receive my payments from last month, I’m on my last slots of my linked wallets so I cant Reinstall the browser from scratch otherwise I cant link any new browsers to any of my wallets, so I’m out of solutions and nobody helps. I guess if this doesn’t get fixed by the end of this month ill just go back to using chrome. No point in watching adds for nothing…