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Description of the issue: How can this issue be reproduced?
Also having this issue when I turned on my computer this morning. I can’t provide the Brave Version as even that page is not working, nor any settings pages - just get the Aw, Snap! message.
Was working perfectly this morning and I’m not aware of any updates being installed overnight.
I am also having this same issue, very similar to the current chrome issue when it updated and has issues with Symantic and the current windows update.
Hello. I have exactly the same issue. And same issue with Chrome. Last versions of brave or chrome and old version of symantec endpoint raise this error.
Same problem with “aw shucks” starting 10/24 soon after a PCMatic screening. Tried what Brave website recommended, with no success. Could not get access to cache to try to clear. Did clear new extensions which seemed to have been added, but nothing helped. Did restart, uninstall, reinstall multiple times etc over an almost 24 hour period with no success.
Find Brave.exe
Right click on it -> Properties -> Compatibility -> Activate compatibility mode with Windows 8. This is a temporary fix, change it back when an update rolls out.
There are more ways to fix it, like changing registry keys, but this is the most simple one.
Brave seems to be pretty well broken. I have uninstalled multiple times and still I get Aw Snap message. I can’t clear cache and it just won’t work. Is there anyway to get REAL technical support. I love Brave but if it doesn’t work, it is useless.
I have decided to uninstall Brave. Help is useless, can’t do what it tells me, and I’m tired of wasting my time. Back to Firefox, reluctantly. Because I’m a computer clutz, it’s going to cost me $$$ to get this done.
Help is not useless. I won’t try to convince you to get back, i’m no Brave dev, but if you still want to try something, open windows explorer and put this in the adress bar : %ProgramFiles(x86)%\BraveSoftware\Brave-Browser\Application
It will lead you to the .exe, and then you can follow my post above.
I’m having a lesser but similar issue on mobile. Happened when I loaded up a OnePlus website and it kept failing. It’s not widespread though as I can go to some other sites and it still works. This is on mobile. Not sure if this is exclusively Brave failing yet but it sure sounds like something went wrong based on this thread. Hope it doest get worse for me or I’ll be in the same boat of having to dump the app.
Hello everyone!
Thank you for taking the time to bring this to our attention. This is likely an issue with the Chromium backend but we’ll need some more information in order to diagnose the issue.
For anyone experiencing this, can you please do the following:
In the address bar, type in brave://crashes – you should see a page that looks like this
For anyone here encountering this issue – can you please tell me what version of Symantec Endpoint protection you’re running?
It seems as though the issue is resolved for many users by simply updating to SEP v14.2 or later.
If this option does not work or SEP isn’t updating for some reason, please let me know and we can walk through adding the appropriate registry key to your machine to workaround the issue.
