Ok. So like creator1 mentioned, I know they have been looking into a few different issues.
Then as Alice shared, probably would help if you did a support ticket. The only thing I’ll adapt is they gave you a default link where you have to choose from the drop down box. It works, if you click on it and do it. I just usually go one step further and link to the specific form you need to complete (which just saves you a click or two), which would be for Creators. So if you want, use the hyperlink here to do a Creator’s Support Ticket