Please try to adhere to this template when reporting bugs. If you think you don’t need to fill out every section in the template fill out as much of it as you can and please be as descriptive as possible when posting.
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Briefly describe your issue: - Reward not received this month, received all other times
What Operating System and Brave version are you using (Menu --> About Brave)? Windows 10 and Brave 1.34.80
Is your browser wallet currently verified? (yes/no) YES
What date did you verify your wallet? April 2021
Have you been able to successfully receive payments in the past? YES every month till now and its not just one browser but multiple brave (android/Windows at Home / Windows at Work)
Are you using a VPN? (yes/no) NO
Are you in a supported region (see here for list of supported regions)? Australia
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold?? YES
Mobile, laptop and desktop linked to my uphold verified account
Notified that about 6 BAToverall will be credited on the 6-7th of january on my uphold wallet
Now it says that uphold payments are all cleared. But it received nothing
I also received all the previous payment but these
Same problem here… haven’t gotten my December earnings in my Gemini account… I’m also no longer receiving popup ads. I get full page ads when I open a new tab, they show in my 30 day ad history, but they do not raise the ads received count and do not reward any BAT. BAT and Reward progress has been totally stagnant on my PC and Cell Phone for several days now.
After completing the CDD, payment is not deposited automatically. We have to manually retry all of these payments on our end. There is quite a large amount of these retries so it may take some time.
Thank you!! I now understand what you mean. I’ve been Uphold “verified” for over a year, but the new requirements need to be done, too…the CDD. I went back to Uphold and did that, so hopefully the January payment comes with one of your “manual retries”.