Hello, could someone tell me why I have not received any rewards in my uphold wallet for the last few months? It only charged me for the first two months of the year, but I have not received anything for the rest of my accumulated rewards.
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Me and my friends also didn,t receive you can wait for next three days or until payouts ends.
Don,t panic.
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Maybe i can help until an official community support leads gets here
Support needs more info to better assist you
Briefly describe your issue:
What Operating System and Brave version are you using (Menu --> About Brave)?
Is your browser wallet currently verified? (yes/no)
What date did you verify your wallet?
Have you been able to successfully receive payments in the past?
Are you using a VPN? (yes/no)
Are you in a supported region (see here for list of supported regions)?
Does your device pass the SafteyNet check (Android only)?
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
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• Windows 10 and Brave version is 1.25.70.
• My wallet is already verified but I don’t remember the date and I wouldn’t know how to find this date.
• In February I received 1.575 BAT, in March 0.405 BAT and in May 0.25 BAT. From another computer (windows 10) I received 0.25 BAT in February but I have already unlinked the account on that computer so from then on I had no more entries. I have not received the April and at this moment I have an accumulated of 8.230 BAT in the browser and in my uphold account I have 2.48 BAT.
• I don´t use a VPN.
• I’m in Colombia, a supported region.
• I currently only have the account on this device (windows) and I have manually disabled the automatic contribution.
Payouts are currently processing, so don’t be alarmed if you have not yet received your BAT from tips. Please see this thread for updates - Monthly Ads Payout Status Update - #4. Please do not send a DM with your information until after payments have finished processing.
Thank you for your patience!