Didn’t recieve december/january ads payout

Hi,
I waited until the end of uphold payments but it came true. I didn’t receive the payments

Here are my account details

Uphold ID
0b91cadf-b3bf-4c85-98d5-0f7779baec0a

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yeah, even I haven’t received December’s brave rewards yet, I received November’s rewards on 9th December, but didn’t receive last month’s (December’s) BAT, it’s 22/01/2022 today :disappointed_relieved::disappointed_relieved::disappointed_relieved:
I have a verified uphold wallet, but it got disconnected from brave, and I didn’t notice it, I reconnected earlier this month, and still didn’t get the BATs

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Anyway the Brave staff is totally ignoring this subject, it’s been more than 2 weeks since we should have received our payments but they are playing dead.

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Exactly, so many users are experiencing the same problem, but all they show is payout status… Even that is showing as payments completed, but we haven’t got our answers yet.

Please look into the matter @steeven @SaltyBanana

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well, i got my BATS, had to answer some pending questions from uphold, and got it the next day

How did you answer those questions, i tried searching but could find it.

Hi sorry for your problems
suggest you either submit a bug report using the following format https://support.brave.com/hc/en-us/articles/360018228951-How-do-I-submit-a-bug-report- which may bring a solution or DM one of the support team https://community.brave.com/t/missing-november-and-december-rewards/322408/2?u=wit5 hope the issues get resolved for you

Hi hope your problem got solved, but there were issues last month with Uphold payments with some having to be done manually! If you still didnt receive, I suggest DM one of the support team as shown in my links in above reply to amit517. hope it works for you and good luck

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it was there, right on the website, on the first page itself

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