Given the many reports received of Ad notifications not appearing for some users, we’ve compiled a short list of [Windows] settings to check to ensure that the Ads platform and your OS play nicely together.
In this thread – please let us know if any of these steps resolved the issue for you (and if so, which ones?).
Check OS notification settings
Windows 10 has specific notification toggle switches that can be enabled and disabled across all applications, and for individual applications.
From the Windows 10 operating system Settings 
- Select
System - Select
Notifications & actionsfrom the menu options - Make sure that
Get notifications from apps and senderstoggle switch is in theOnposition. - Scroll down, and make sure that the toggle switch for notifications from Brave is in the
Onposition. - Also scroll down to check and ensure that the
Focus Assistnotification toggle is also in theOnposition.- Note that if Focus Assist is turned Off, the associated toggle will not appear in Settings (more on Focus Assist below)
- Note that if Focus Assist is turned Off, the associated toggle will not appear in Settings (more on Focus Assist below)
Unable to Enable Notifications
In some cases, users may find that they are not able to enable notifications from applications. The option for doing so may appear to be disabled (pictured below).
In this case, it is likely that notifications are blocked by a Group Policy. If the user is part of a company or school network, they may need to speak to the IT department.
One potential workaround is to manually override the registry entry, allowing notifications. Within Windows’ Registry Editor, navigate to the following path:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\CurrentVersion\PushNotifications
If this path does not exist, refer back to the IT department. If the path does exist, you should find a key by the name of NoToastApplicationNotification. This key will likely have a value of 1. Changing this value to 0, then restarting the device, should allow you to enable notifications for applications.
Check OS Focus Assist Settings
Focus assist is a feature of Windows 10 for managing when and how notifications will be displayed on your machine. It’s essentially a “do not disturb” mode that may be blocking notifications from showing on your end.
If Focus Assist is scheduled or configured to disable all notifications, users may not see notifications.
- In Windows, click start and type
Settingsin the search to find the OSSystem(
) - Select
Focus Assist. - To disable
Focus Assist, select theOffoption. - Check to ensure that the
Automatic Rulessettings do not haveDuring these timesscheduling enabled.
Of course, you can take advantage of the Focus Assist settings, and also view Brave Ads. Here is how you can configure your settings to enjoy both:
- From within the Focus Assist settings, select
Priority OnlyorAlarms Only. - Check to make sure that
During these timesscheduling is disabled. - Check to make sure that the box for
Show me a summary of what I missed when Focus Assist was onis checked.
See Brave Ads that served while Focus Assist was enabled
When Focus Assist is enabled and the Show me a summary of what I missed while focus assist was on setting is enabled, Brave Ads notifications that you missed while you had Focus Assist enabled will remain in the System Notification Center for you to revisit at your leisure.
To access, click on the Notification Center icon in the lower right corner of the Windows task bar.
