Update: New and improved “Estimated pending rewards” (Brave Ads earnings) counter coming in v1.27

Hello BAT & Brave Rewards community!

We wanted to give you a heads up about an update to Brave Rewards that is coming in v1.27 of Brave (both desktop and Android). Starting in Brave v1.27, the “Estimated Pending Rewards” counter has been renamed “Current earnings this month (estimated)”, and will now more clearly show your estimated pending rewards for the current month.

When a new month begins, the display value of the current earnings will reset, and you will now see a countdown that tells you when your BAT earnings over the previous month will be arriving (for example, “+0.02 BAT arriving in 5 days”).

The “Current earnings this month (estimated)” counter may also reset each month to an amount greater than 0, as sometimes small amounts of earnings are not actually accounted for until the next month, based on how the Brave Ads protocol works to protect your privacy.

:warning: Note: Some users were affected by a bug where very old estimated earnings (from many months ago) were being carried over month to month with no way to clear or claim these old estimated pending rewards amounts. Upon updating to v1.27, these old estimated BAT amounts will no longer appear, as the estimated pending rewards counter—now the “Current earnings this month (estimated)” counter—will now correctly show only the pending earnings for the current month.

We’re excited to roll this feature out, and think it will make understanding your Brave Ads earnings a lot easier moving forward. As always, thank you for being part of the BAT & Brave community!

—BAT & Brave Rewards Team

29 Likes
Suddenly amount of bat reduced
My BAT got disappear
Brave rewards are missingg
Today almost 10 BAT has disappeared from my account
Brave browser are cheater they take my braves
Standard Brave Browser did not receive rewards anymore
Mejor comunicacion con la gente!
I lost all my funds on brave! i was got 0.980 = 0,60 dollars (31 JUL)
Mis bat acumulados se borraron
All pending rewards have disappeared (for this month and previous months)
I lost all the BATS I had, what can I do. Perdi todos los BATS que tenia, que puedo hacer?
BAT rewards disappeared!
Give us back our rewards (SOLVED)
BAT reset back to 0
WE NEED REAL SUPPORT: BAT account restarted from zero and lost my prior balance
Brave Rewards Just Disappeared
Vanished BATs after update
My bat again are lost
Help transfer Brave Rewards to Verified Uphold Account
Estimated rewards reduced and still no rewards payout
My BAT Brave Rewards are gone
My bat again are lost
Just saw my estimated rewards reset to 0
Bug: Rewards panel showing incorrect BATs arriving (Update)
Rewards back to 0 again
Lost all BATS (more than 2BATS) and no payouts for several months
Réinstallation système (Windows)
Lost 14 BAT. Im done with this scam browser
Necesito soporte de brave y su comunidad
My bat again are lost
My BAT count was reset to 0
Brave ads reward decrease after Brave update
Bat Arriving in 6 Days
Brave is a great browser, but BAT rewards don't work (I lost them after update)
Brave is a great browser, but BAT rewards don't work (I lost them after update)
BAT balance dropped to zero
My pending tokens disappeared
My BAT's of july 2021 disappeared
BAT Rewards inexplicably decrease
Just updated Braze and lost 90% of my BAT coins. Please help!
Mis bat acumulados se borraron (de nuevo)
My REWARDS ARE GONE AFTER UPDATE!
Brave Rewards dissapear after updating brave
Bug: Rewards panel showing incorrect BATs arriving (Update)
BAT Rewards Have Disappeared!
Brave rewards disappeared after update
I'm changing my smartphone and I'll factory format
BAT currency disappeared
Bring back my Bat Asset (Reduced or Stolen?)
Desaparecen los BAT y no lo recupere más
Brave Rewards BAT balance suddenly decreased
BAT tonken is deleted
BAT Rewards inexplicably decrease
I got robbed of my tokens
My BATs stolen! Was I hacked?
Error Brave Bats
My reward bats have decreased from 3,000+ to 1,800, and
BAT currency disappeared v2.0
BAT Rewards disappeared/Reset for me
Lost BAT without being added to unverified wallet
Missing BAT and payment issues
Upgrade to 1.27.108 lost me BATs
Woke up with my Brave Rewards to 0
I miss my reward!
Dissapearing BAT again!
Rewards reset again
Brave Rewards Not Paid Out - Disappeared on Update
I'm being stolen by brave browser
Brave rewards less than an hour ago
Brave Rewards missing :(
"Estimted" Brave Rewards Disappeared After July 2021 Update
BAT dissapeared again
My accumulated bats are gone!
Half BAT lost after upadte
Brave rewards estimated for this month reduced?
To update, or not to update, that is the question
BATs disappeared, why?
my bat was discounted
Random balance decreased
Help! My BATs are gone!
Brave rewards decreased help
Not receiving any Bat rewards from July
BAT got reduced
Ad earnings went to 0
Deutsch: wie kann ich BAT in BTC umwandeln
About brave update
Ad earnings went to 0
Give us back our rewards (SOLVED)
Mis bat acumulados se borraron
Desapareció lo que acumule en el mes
Se borraron mis bats acumulados

Exactly what is happening here, since April i guess, earnings being carried. So, where do the “old estimated earnings” go?
Yesterday i had 4.444 ( easy number to memo) and today went down to 0,250 and up to 1. 255 in a couple of seconds.

[Version 1.27.108 Chromium: 92.0.4515.107 (Official Build) (64-bit)]
W10
VPN yes

ads 2021-07-13 080310

Ads  2021-07-24 074440

6 Likes

Hi, why do the estimated earnings disappear after Brave be update? On the desktop went from 9.700 BAT to 3.737 BAT ( - 5.963 BAT) However the “ads received this month” didnt change, still on the 362 ads (?) Also on the laptop, went from 4,444 BAT to 1.250 BAT (- 3.194 BAT ) It means that today after the updated **9.157 BAT** have disappear, hope not! Any thoughts? Heres a timeline…

ads 240721

new update 240721

Now it shows

ads 240751 new  update

image

5 Likes

So what does that mean if we haven’t been paid out those old estimated pending rewards due to a bug?

I had around 12 BAT waiting to be paid out, but now down to around 3 BAT…

9 Likes

Same here. Had ~12 Bat pending due to a Bug NOBODY was adressing even tough i made a topic, now im down to 4 bat. Like what??

7 Likes

Not good! I don’t mind if they disappear as long as they will be paid, sooner or later. Although they are estimates i still don`t get it, the huge difference, 9 here 12 there, plus 3… weirdo! Wait to see what happens next…

7 Likes

There is a lack of information here. Please improve support communication.
We still have to guess what happened to recent missing BAT (last night 1+ BAT missing), just like @Dandar posted. Is it due to some (± long) sync period with the wallet?
Great project, great browser, I do not really care about small amounts of BATs comming from ADS - more concerned about reliability and security in web browsing. But this starts with confidence in a good support team.

13 Likes

Same here! last night I had 5 something BATs, this morning more then 3 just dissapeared! Are we gonna get them back?! Or they are just gone forever?!

5 Likes

@Dandar has indeed found a catch here.

If these old earnings aren’t paid, then users are cheated isn’t it? For some users this amount can be as big as 10 BAT or more (accumulated over many months). A Bug should not be used to legitimise OP or justify this-

@chriscat

5 Likes

Hello, yesterday I had 3,400 bats and this morning you lowered me to 1,400 bats. What’s going on? I feel cheated. If I don’t get those bats back I won’t continue using this browser. I hope they give me a solution. Thanks

5 Likes

Hi Brave Team,

I’ve not been logging my quantity of BAT on a hourly or daily basis. How do I know if I’ve been affected by this update, or calculate if I’ve been credited the correct amount of BAT?

Or we just have to trust Brave’s words that “it just works” and that the “calculation is correct”, “there are no bugs in the tracking”?

5 Likes

This aint fair tbh, had an estimated bat of over 10 and suddenly after this new update im at 1.2…like what even? justifying the whole issue on a bug is not an answer. Ive been flooded with ads for the last 3 months just for this to happen.

6 Likes

I did not know that it is okay to secretly modify our BAT values, and to repeatedly give BAT problems to different users.

If I had 0.01 BAT for every BAT support request thread on this forum, I’ll have collected more BAT than I have watching ads the past 2 years.

4 Likes

There is definitely a lot of confusion, as evidenced by all these posts. There needs to be a clear way of testing if one can receive ads (perhaps on the new tab or rewards page, or next to the address bar), and BAT being recorded accurately and a clear way to see what will be paid on the expected date.

4 Likes

So, will we get back our BATs or not? I feel cheated…

6 Likes

@Urbie is this what you mean when you say testing to receive ads? https://support.brave.com/hc/en-us/articles/360026361072-Brave-Ads-FAQ
You should see on the right side at the bottom a push notification test option. I have tried this multiple times when I suddenly do not see ads or when I have a major update done on a computer.

5 Likes