renaudmb - translation
Hello. It is impossible for me to recover my BAT accumulated since 2 years following a reinstallation of the Windows system. Even by entering my “Secret Phrase” composed of 24 words I find my BAT balance at 0. Does anyone have a solution?
Thanks
Unfortunately, from what I have read among posts here at the Brave Community, at least some of your BAT are lost — when you had to re-install your Windows OS.
Brave Rewards FAQ:
“https://support.brave.com/hc/en-us/articles/360027276731-Brave-Rewards-FAQ”
Regarding “BAT balance at 0” - that can also occur because of a recent update re the following:
Update: New and improved “Estimated pending rewards” (Brave Ads earnings) counter coming in v1.27
Monday, July 19, 2021
“Update: New and improved “Estimated pending rewards” (Brave Ads earnings) counter coming in v1.27”