For me, it was:
Go to profile, and look for a big blue button at the top. Click it and it will ask you to take another selfie.
It works now! Thank you so much for all the help!
yes it works now on windows and Android.
thanks
It works on all my devices now too, thank you for fixing the issue in time of the deadline cut-off. For quite some of us here it was quite some adrenaline over the weekend!
Thank you Saoiray for the good news, and for staying closely with us in the community through this eventful weekend. On the bright side hope this would deter myself and a few others from the cons of procrastinating 
Could you share with us what was found to be the stem of this issue? Was it server overload from people acting on the cut-off deadline? Very curious to learn.
Hi. Was rejected by Uphold. Donât know why, they donât tell. Donât want to lose BAT.
Donât know what to do.
So, are we going to get our balance back?
Mine was Monday and I still got the error message. But, now that itâs âfixedâ for me too at this time, the balance states zero. Granted it wasnât much, about $20, but a deal is a deal, and now it says zip.
@oliver732 nothing more you can do. Gemini is down and if Uphold is denying you, then you have no way of linking and withdrawing your vBAT. Only thing you can do is tip someone or let it expire.
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Correct. When you first connect to a custodial partner, such as Uphold, it brings your balance to 0 and processes through Brave. They then make a direct deposit to your account. Often this occurs within 24 hours of linking to Uphold. Though itâs close enough to the payout period that things might just be arriving with the next payout.
If youâve waited more than 24 hours and have not received your balance, you can always create a Rewards Support Ticket at https://support.brave.com/hc/en-us/requests/new?ticket_form_id=360001302431 just to have them look into it and try to make sure thereâs no issues.
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Iâm getting it trying to connect to Gemini and its not working
Please see the latest below regarding Gemini connections.
Thank you
I do not see KYC_required in the event logs.
I got my account (mail + Identity) verified today.
The verbose log output I have gotten from this problem is:
> Url: https://grant.rewards.brave.com/v3/wallet/uphold/xxxx/claim
> Result: Failure
> HTTP Code: 400
> Body: {"code":400,"message":"error linking wallet: wallet could not be kyc checked: failed to submit transaction: failed to perform api request: Post \"https://api.uphold.com/v0/me/cards/xxxx/transactions\": failed to validate certificate chain: the server certificate was not valid"}
Thanks for fixing the problem for us.
Could you share a few words on what had caused this issue?
Or @Saoiray, who had been very helpful and connected all along 
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