Hello,
For a few days now I have not been able to connect my uphold wallet to Brave to collect rewards.
It started happening on all my devices : Linux (desktop), Mac OS (desktop) and android (mobile)
Briefly describe your issue:
After finishing the verification process on Uphold, I keep getting this error message:
"Your request is still being processed, please wait.
Sorry there was a problem processing your request, please try again."
If I press the “Try Again” button, it simply continues to fail.
When checking brave://rewards-internals/, I see the following log:
[Jan 02, 2024, 9:55:55.5 AM:ERROR:post_connect.cc(94)] Unknown message!
[Jan 02, 2024, 9:55:55.5 AM:ERROR:connect_external_wallet.cc(185)] Failed to connect uphold wallet!
When checking the “Integrations” section of the Uphold Dashboard, it says that Brave Browser is connected.
Also, I did check previous threads about the same issue, but no actual resolution instruction is specified anywhere.
What Operating System and Brave version are you using (Menu --> About Brave)?
OS: Linus Ubuntu 23.10 and Mac OS
Brave: v1.61.109 Chromium 120.0.6099.144
Are you using a VPN? (yes/no)
No.
Are you in a supported region?
Yes
Does your device pass the [SafteyNet] check (Android only)?
Problem happens on the desktop versions.
Have you fully completed Uphold’s CDD requirements?
Yes, I even had BAT being transferred to and from my account.