Hello,
I am trying to connect my Brave Rewards wallet to Uphold, but I am experiencing issues. My Uphold account is fully verified, and my Brave browser is updated to the latest version. However, the connection does not complete successfully.
Steps I have tried:
Disconnecting and reconnecting my Uphold account.
Clearing browser cache and cookies.
Confirming that my Uphold account is verified and active.
I would appreciate any help or guidance to resolve this issue.
Thank you
Hello! What error are you receiving when attempting to connect?
When I attempt to connect, I don’t receive a specific error message, but the browser keeps asking me to connect to Uphold even though I can see the connection in my Uphold account. I’ve tried reconnecting multiple times, clearing the cache, and restarting the browser, but the issue persists.
Do you have any suggestions?
What type of device/OS are you using?
What type of behavior do you see when attempting to connect your Rewards profile to Uphold?
I am using an Android device with the Brave browser.
When I try to connect my Rewards profile to Uphold, I can see in the Uphold app that the connection is established, but the Brave keeps asking me to connect. It doesn’t show any specific error message, just repeatedly asks for the connection despite the fact that I can see the connection on Uphold
Thank you for clarifying!
Please try removing the Uphold app from your device and attempt to verify through the Brave browser.
Thank you for taking the time to help me. I have removed the app and am completing the process through the browser. The result is the same."