Since Last Update Constant Locking Up on Amazon

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1

Description of the issue:
Brave locking up. Hesitating after clicking a link. Also becoming stuck “error retrieving cache” (I have cleared my cache and this makes absolutely no difference).

How can this issue be reproduced?
Just go to Amazon, since this seems to be the worst site. I did us the “report broken site” feature yesterday.

On specific sites it is much worse than others. Amazon for some reason almost won’t run at all. It just locks up every time you click anything. I had to change browsers to place an order.

Expected result:
Locks up as if there’s some communication error.

Brave Version( check About Brave):
Version 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)

Additional Information:

2

does turning the shield on/off help
try also turning all extension off
and use private mode

hope that help and have a nice day

3

No, it doesn’t help. I never have shields on for Amazon anyway.

4

i will ask @Mattches help he is one of the team member

just a note it weekend so there will be late response

hope your issue fixed soon and have a nice day

5

@Steph623,
Does it work when you visit Amazon using a Private window?

6

My apologies, but I don’t know what a “private window” is.

It is so bad now that I have to use another browser. Amazon is just not functional at all no matter what I do.

EDIT: Okay, figured out what a “private window” is and Amazon seems to work this way.

7

@Steph623,
Then it likely has something to do with either:

  • An extension you have installed in the browser – you can try disabling your extensions temporarily and see if this changes the behavior when browsing Amazon.
  • Some “bad data” you have cached – you can try clearing your browser history (Menu --> History --> Clear browsing data) and then seeing if this stops the freezing on Amazon
8

Okay I had 6 extensions. Disabling them all and then re-enabling them one by one, I whittled it down to Forecast Fox or Infinite Dashboard.

I was able to re-enable Infinite Dashboard, but re-enabling Forecast Fox bones Amazon again. So, it is either Forecast Fox or Forecast Fox in combination with Infinite Dashboard.

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