Restored wallet but 0 BAT now

hello, I recently got a new pc and installed Brave then restored my BAT wallet with the seed (i do not use uphold) and have 0 BAT now. Previously I had 167.750 BAT. On the new install I am running version 1.11.104.

Any ideas? @steeven @sampson

@hambo31 welcome aboard we all facing the same wallet issue each time we use the restore option

now they will ask you to dm them with some info and you will wait in the queue same as all of us

hope they fix it soon

1 Like

thank you very much @justsomeone1 for the update, I went ahead and sent a DM to @steeven and @sampson.

you very welcome and hope that our issue fixed soon and have a nice day :slight_smile:

you as well, thank you!

thanks and you welcome

Same here :confused: nothing has come of my situation yet… wishing you the best.

1 Like

likewise, good luck to you!

Hi @hambo31 - I’m not seeing a DM from you, can you resend with the following info:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

Thank you in advance!

Thank you for your patience @justsomeone1! Your issue was resolved this morning.

DM’d, thank you! I appreciate your help.

thanks @steeven again and have a nice day :slight_smile: