Briefly describe your issue:
Gemini-linked desktop browser showed a pending balance of ~18 BAT for April. I had two unverified mobile devices that had already received their April BAT. After I linked one of them to Gemini (with a balance of 19.5 BAT), the 19.5 BAT deposited to Gemini minutes later, and the desktop balance changed to 19.5 BAT. The 18 BAT it showed before, disappeared. I added a second mobile device, with 15.5 BAT, which also deposited to Gemini in minutes, and the balance on all devices now showed 35 BAT (19.5 + 15.5). The pending 18 BAT on the desktop browser has disappeared without a trace.
What Operating System and Brave version are you using (Menu --> About Brave
)?
macOS 11.4. Brave 1.37.113.
Is your browser wallet currently verified? (yes/no)
Yes.
What date did you verify your wallet?
2-3 weeks ago.
Have you been able to successfully receive payments in the past?
While non-verified. I haven’t been verified long enough to have received payments since verifying.
Are you using a VPN? (yes/no)
No.
Are you in a supported region (see here for list of supported regions)?
Yes.
Does your device pass the SafteyNet check (Android only)?
Yes.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes.