Briefly describe your issue:
2 days ago I verified my wallet with Gemini. It had 2.25 BAT in it from October. The BAT disappeared and were not deposited into Gemini.
What Operating System and Brave version are you using (Menu --> About Brave
)?
I’m using Windows 10 (64-bit), up-to-date. Brave browser is also up-to-date as I write this, with Version 1.31.91 Chromium: 95.0.4638.69 (Official Build) (64-bit)
Is your browser wallet currently verified? (yes/no)
My browser wallet is verified, yes.
What date did you verify your wallet?
Registered with Gemini 4 days ago; night between 11/9 and 11/10. Verified the Brave wallet with Gemini 2 days ago; 11/12.
Have you been able to successfully receive payments in the past?
With Uphold, and before resetting the PC, yes.
With Gemini, no. This is in fact the issue.
Are you using a VPN? (yes/no)
No.
Are you in a supported region (see here for list of supported regions)?
Yes.
Does your device pass the SafteyNet check (Android only)?
Does not apply. I’m on PC & Windows.
Have you manually turned off Auto-contribute on all of your devices linked to Uphold??
Yes. First thing I do on every install.