Logging into on-line banking

I am a UK user of Brave and i love it, but I have just found a major problem.
https://www.barclays.co.uk
Barclays is one of the biggest banks in the UK,maybe even the biggest. I always use my laptop to do my banking, but since switching to brave i have not been able to. I can log in and i see my accounts balances but the spinning flower thing just stays on and keeps spinning and I can’t do anything else at all I thought it was an issue with the website so i called the helpline number and they told me it was an issue with my browser - it doesn’t support Barclays on-line banking. If I cant use my browser to log in to my bank there doesn’t seem much point in using it at all. Are you able to fix this or do I have to go back to using Microsoft edge - which I really don’t want to do?

Try the site with the shield off for now . I would look into it soon. Sorry busy at the moment.

hi, that was the first thing i did when Barclays said it was a browser issue. Even with shields down I have exactly the same issue

Can the issue be debugged without a login?

One suspect filter, I’ve issued a fix to see if this helps. (next 24/48hrs)

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Thank you fanboynz,
I don’t know what any of that means, I’m just a laptop user who who likes using Brave, but I’ll give it a go in a few days and let you know how I get on
Thanks again :kiss:

Thank you for doing whatever it was that you did fanboynz… It’s not perfect as I still have exactly the same issue with shields up but with shields down it works perfectly so is now usable - many thanks :kiss:

When you’re logged in, having those issues (with sheilds up), take screenshot of the third-party trackers being blocked.

sorry but i don’t understand what you mean

do you mean the little flower thing spinning?

He tried with shields of. So blocking anything should not be the issue here.

@Sallyann,
@fanboynz fanboynz would like to see the list of 3rd Party trackers while on your banking website after you’re logged in. I used IGN.com below in my example to show you how to find this information:

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Yeah. A copy/paste of the 3rd party trackers would help nail down what is being blocked, and hopefully fix this issue.

Sorry it has taken me so long to reply, I have been extremely busy.

It wouldn’t let me copy and paste the whole list so i did a screen snip but unfortunately it only shows the beginning of each of them - I hope this is enough

Sallyann

If you CTRL-A (Select all) and CTRL-C to copy :slight_smile:

Thank you, here’s the list:

Go back

0Connections upgraded to HTTPS

0Scripts blocked

0

Change global shield defaults

Hope that helps you get it sorted out :crossed_fingers::slightly_smiling_face:

Thank you for your help Mattches :kiss:

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I’ve made some changes, but it’ll only apply in Brave nightly (until the new adblock lands). I’d recommend testing with nightly (in the next 24-48hrs) to see if my change helps.

What’s Brave
nightly?

https://brave.com/download-nightly/ Its the latest Chrome code and other changes. If you can test in this version of brave?