Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
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**Description of the issue:**Can’t login to Barclays online banking
**Exact URL of the website in question:**bank,barclays.co.uk
Did the issue present with default Shields settings? (yes/no) It did not work with or without the shield
Does the site function as expected when Shields are turned off?
**Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):**No
**Does the site work as expected when using Chrome?**Yes
Try clearing your cache and cookies on the website you are trying to log into. Click on the padlock icon in the address bar → Cookies and remove all that are stored there, then refresh the page.
I have tried this and it did not work. It seems that Barclays does not like Brave as I do not have any trouble logging in with any other browser. The other problem is that you cannot contact Brave to discuss the problem
I give up as nobody has the answer and I shall have to go back to using google chrome as my trusted browser, A great pity that the developers do not provide direct access with problems and rely on a community to do their work for them
