Brave Teck Support - please respond

Browser Support Sync
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1

I’ve been trying to get an answer to my question on how I can get the brave browser on my mobile and desktop computer to sync, without putting in a fingerprint or other biometric password. I already have a pattern, but can’t do it. Nobody has responded from Brave software Inc in the following Community post. Please respond there. Thank you!

2

In your Original Post above, though it refers to your bug report at another link, please add lines:

  1. “PS. Brave Support > Mobile Support > Android”
  2. Android OS version
  3. Mobile Device name
  4. Brave Browser version

Thanks. (And also, mention details 2, 3, and 4 in your Original Post at the other link.)

3
  1. “PS. Brave Support > Mobile Support > Android” – I’m not sure what to put here.
  2. Android OS version = Android 14; Build/UP1A.231005.007
  3. Mobile Device name = SM-A546U
  4. Brave Browser version = Brave 1.69.153, Chromium 128.0.6613.85

Thank you!

4
  1. “PS. Brave Support > Mobile Support > Android” - not sure what to put here. Please advise.
  2. Android OS version = Android 14; Build/UP1A.231005.007
  3. Mobile Device name = SM-A546U
  4. Brave Browser version =
    Brave 1.69.153, Chromium 128.0.6613.85
5

@PappaDanceA big thing is it’s been asked and answered a few times. Sadly people don’t look for existing posts and instead just come to create their own.

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And then of course…

6

Soairay,

Thank you for getting back with me! I’m sorry that I had not seen these posts you mentioned when I did a search on this topic. Maybe I used different search words and it didn’t come up. Usually when I searched, it brought up a result that was not my exact situation.

When do you think this issue will be resolved? This has been going on for at least a couple months now. Thank you for your help!

7

I am not certain. Looking at the GitHub it seems that there was movement by the developers two weeks ago. So it seems they are definitely trying to look into things. But unfortunately I have no idea as to if they have been able to recognize what the issue is or how long it will take to resolve. I’m hoping things get handled shortly.

I guess let me go ahead and tag @Mattches to see if he can give any updates on any of the places that I linked in my prior reply and/or here.

8

Okay thank you s a o i r a y. I appreciate it!

9

Saoiray,

How can I contact Brave leadership regarding this issue? I can’t believe this is still not being addressed and solved.