Troubleshooting technical issues is much easier when both the user and support agent practice clear communication. For this reason, we have provided the template below for you to fill out with information about your issue. Please provide as much detail as possible so we can most efficiently resolve your problem.
Description of the issue:
I am writing to report an issue I have encountered with the password sync feature in the latest version of the Brave browser. Whenever I attempt to sync my passwords, the process requires me to verify my identity to ensure that I am authorizing the sync. However, after successfully completing the verification, I am unable to toggle on the password sync option. The toggle simply does not activate.
This issue is preventing me from syncing my passwords across devices, which is crucial for my workflow. I would greatly appreciate your assistance in resolving this matter.
How can this issue be reproduced?
1.Both my pc and android brave are synced. i one sync option to enable pasword sync
2.completed the verification through fingerprint
3.toggle on password in sync option
Expected result:
My password gets synced in both devices
Brave Version( check About Brave): Brave 1.69.164, Chromium 1280.6613.127
Mobile Device details
Name- Realme 6
OS- Android 11
