Brave crashes upon launch on brand new M1 iMac 12.1

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1

Description of the issue:
How can this issue be reproduced?

  1. Fresh install Brave browser on iMac 24" (macOS 12.1)
  2. Try to launch
  3. Brave crashes and does not open

Expected result:
Brave should open (lol)
Brave Version( check About Brave):
97.1.34.80 (M1 version)
Additional Information:

Translated Report (Full Report Below)

Process: Brave Browser [9503]
Path: /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
Identifier: com.brave.Browser
Version: 97.1.34.80 (134.80)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-01-20 20:20:53.7020 +0100
OS Version: macOS 12.1 (21C52)
Report Version: 12
Anonymous UUID: BCA2CB6D-6ACC-496E-B40C-9D4D0E7211F9

Sleep/Wake UUID: B8F93D4E-92EB-47F9-BECC-522A764ABD5F

Time Awake Since Boot: 11000 seconds
Time Since Wake: 9427 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x000000010ea678cc
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: exc handler [9503]

Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 Brave Browser Framework 0x10ea678cc ChromeMain + 64113008
1 Brave Browser Framework 0x10cb293c8 ChromeMain + 31351916
2 Brave Browser Framework 0x10ad45214 ChromeMain + 8888
3 Brave Browser Framework 0x10e171520 ChromeMain + 54715844
4 Brave Browser Framework 0x10e171338 ChromeMain + 54715356
5 Brave Browser Framework 0x10e16fe24 ChromeMain + 54709960
6 Brave Browser Framework 0x10e1707a8 ChromeMain + 54712396
7 Brave Browser Framework 0x10ad43054 ChromeMain + 248
8 Brave Browser 0x100248964 main + 284
9 dyld 0x1003f50f4 start + 520

Thread 1:
0 libsystem_pthread.dylib 0x19fb94010 start_wqthread + 0

Thread 2:
0 libsystem_pthread.dylib 0x19fb94010 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x19fb94010 start_wqthread + 0

Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x000000016fbb7378 x2: 0x000000012260c630 x3: 0x0000000000000031
x4: 0x0000000008209081 x5: 0x000000000000000c x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x0000000115416000 x9: 0xc591e2a1dacc00a4 x10: 0x0000000000000000 x11: 0x0000000000179f41
x12: 0x0000000122600000 x13: 0x0000000000000000 x14: 0x0000000051dcab88 x15: 0x000000000000bd46
x16: 0x000000000000bd46 x17: 0x0000000000201081 x18: 0x0000000000000000 x19: 0x000000016fbb78d0
x20: 0x0000000000000000 x21: 0x0000000134015ac0 x22: 0x0000000000000001 x23: 0x000000000000008b
x24: 0x0000000000000000 x25: 0x0000000000000000 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x0000000000000000 fp: 0x000000016fbb74a0 lr: 0x000000010cb293c8
sp: 0x000000016fbb7470 pc: 0x000000010ea678cc cpsr: 0x60001000
far: 0x000000010ea678bc esr: 0xf2000000 (Breakpoint) brk 0

Binary Images:
0x10ad40000 - 0x114b03fff com.brave.Browser.framework (97.1.34.80) <4c4c44a3-5555-3144-a15b-f20b2f70e14f> /Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/97.1.34.80/Brave Browser Framework
0x100248000 - 0x1002b7fff com.brave.Browser (97.1.34.80) <4c4c447b-5555-3144-a14e-7ec14a2e2347> /Applications/Brave Browser.app/Contents/MacOS/Brave Browser
0x1003f0000 - 0x10044ffff dyld () <7e92b284-4b90-3b68-b31a-3ddc4c0e8d40> /usr/lib/dyld
0x19fb92000 - 0x19fb9efff libsystem_pthread.dylib () /usr/lib/system/libsystem_pthread.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)
Writable regions: Total=378.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=378.8M(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 384K 21
CoreGraphics 16K 1
CoreServices 240K 1
Dispatch continuations 64.0M 1
Kernel Alloc Once 32K 1
MALLOC 62.2M 21
MALLOC guard page 96K 5
MALLOC_MEDIUM (reserved) 240.0M 2 reserved VM address space (unallocated)
STACK GUARD 56.1M 4
Stack 9808K 4
VM_ALLOCATE 1.0G 3
__AUTH 2579K 317
__AUTH_CONST 19.6M 506
__CTF 759 1
__DATA 18.0M 496
__DATA_CONST 26.6M 513
__DATA_DIRTY 1797K 219
__FONT_DATA 4K 1
__LINKEDIT 578.8M 5
__OBJC_CONST 3636K 284
__OBJC_RO 82.0M 1
__OBJC_RW 3104K 1
__TEXT 631.5M 530
__UNICODE 588K 1
dyld private memory 1024K 1
mapped file 57.5M 10
shared memory 848K 14
=========== ======= =======
TOTAL 2.8G 2965
TOTAL, minus reserved VM space 2.6G 2965

Full Report

{“app_name”:“Brave Browser”,“timestamp”:“2022-01-20 20:20:56.00 +0100”,“app_version”:“97.1.34.80”,“slice_uuid”:“4c4c447b-5555-3144-a14e-7ec14a2e2347”,“build_version”:“134.80”,“platform”:1,“bundleID”:“com.brave.Browser”,“share_with_app_devs”:0,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 12.1 (21C52)”,“incident_id”:“E387D1E6-86B9-40E4-B239-92B3326FC6C1”,“name”:“Brave Browser”}
{
“uptime” : 11000,
“procLaunch” : “2022-01-20 20:20:51.8337 +0100”,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “iMac21,2”,
“procStartAbsTime” : 278001498001,
“coalitionID” : 4515,
“osVersion” : {
“train” : “macOS 12.1”,
“build” : “21C52”,
“releaseType” : “User”
},
“captureTime” : “2022-01-20 20:20:53.7020 +0100”,
“incident” : “E387D1E6-86B9-40E4-B239-92B3326FC6C1”,
“bug_type” : “309”,
“pid” : 9503,
“procExitAbsTime” : 278045878428,
“translated” : false,
“cpuType” : “ARM-64”,
“procName” : “Brave Browser”,
“procPath” : “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser”,
“bundleInfo” : {“CFBundleShortVersionString”:“97.1.34.80”,“CFBundleVersion”:“134.80”,“CFBundleIdentifier”:“com.brave.Browser”},
“storeInfo” : {“deviceIdentifierForVendor”:“F8BD8A6E-03BE-5ADF-9881-19E963DF3633”,“thirdParty”:true},
“parentProc” : “launchd”,
“parentPid” : 1,
“coalitionName” : “com.brave.Browser”,
“crashReporterKey” : “BCA2CB6D-6ACC-496E-B40C-9D4D0E7211F9”,
“wakeTime” : 9427,
“sleepWakeUUID” : “B8F93D4E-92EB-47F9-BECC-522A764ABD5F”,
“sip” : “enabled”,
“isCorpse” : 1,
“exception” : {“codes”:“0x0000000000000001, 0x000000010ea678cc”,“rawCodes”:[1,4540758220],“type”:“EXC_BREAKPOINT”,“signal”:“SIGTRAP”},
“termination” : {“flags”:0,“code”:5,“namespace”:“SIGNAL”,“indicator”:“Trace/BPT trap: 5”,“byProc”:“exc handler”,“byPid”:9503},
“ktriageinfo” : “VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n”,
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
“threads” : [{“triggered”:true,“id”:111716,“threadState”:{“x”:[{“value”:0},{“value”:6169523064},{“value”:4871734832},{“value”:49},{“value”:136351873},{“value”:12},{“value”:0},{“value”:0},{“value”:4651573248},{“value”:14236409081883263140},{“value”:0},{“value”:1548097},{“value”:4871684096},{“value”:0},{“value”:1373416328},{“value”:48454},{“value”:48454},{“value”:2101377},{“value”:0},{“value”:6169524432},{“value”:0},{“value”:5167471296},{“value”:1},{“value”:139},{“value”:0},{“value”:0},{“value”:0},{“value”:0},{“value”:0}],“flavor”:“ARM_THREAD_STATE64”,“lr”:{“value”:4507997128},“cpsr”:{“value”:1610616832},“fp”:{“value”:6169523360},“sp”:{“value”:6169523312},“esr”:{“value”:4060086272,“description”:"(Breakpoint) brk 0"},“pc”:{“value”:4540758220,“matchesCrashFrame”:1},“far”:{“value”:4540758204}},“queue”:“com.apple.main-thread”,“frames”:[{“imageOffset”:64125132,“symbol”:“ChromeMain”,“symbolLocation”:64113008,“imageIndex”:0},{“imageOffset”:31364040,“symbol”:“ChromeMain”,“symbolLocation”:31351916,“imageIndex”:0},{“imageOffset”:21012,“symbol”:“ChromeMain”,“symbolLocation”:8888,“imageIndex”:0},{“imageOffset”:54727968,“symbol”:“ChromeMain”,“symbolLocation”:54715844,“imageIndex”:0},{“imageOffset”:54727480,“symbol”:“ChromeMain”,“symbolLocation”:54715356,“imageIndex”:0},{“imageOffset”:54722084,“symbol”:“ChromeMain”,“symbolLocation”:54709960,“imageIndex”:0},{“imageOffset”:54724520,“symbol”:“ChromeMain”,“symbolLocation”:54712396,“imageIndex”:0},{“imageOffset”:12372,“symbol”:“ChromeMain”,“symbolLocation”:248,“imageIndex”:0},{“imageOffset”:2404,“symbol”:“main”,“symbolLocation”:284,“imageIndex”:1},{“imageOffset”:20724,“symbol”:“start”,“symbolLocation”:520,“imageIndex”:2}]},{“id”:111753,“frames”:[{“imageOffset”:8208,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]},{“id”:111754,“frames”:[{“imageOffset”:8208,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]},{“id”:111755,“frames”:[{“imageOffset”:8208,“symbol”:“start_wqthread”,“symbolLocation”:0,“imageIndex”:3}]}],
“usedImages” : [
{
“source” : “P”,
“arch” : “arm64”,
“base” : 4476633088,
“CFBundleShortVersionString” : “97.1.34.80”,
“CFBundleIdentifier” : “com.brave.Browser.framework”,
“size” : 165429248,
“uuid” : “4c4c44a3-5555-3144-a15b-f20b2f70e14f”,
“path” : “/Applications/Brave Browser.app/Contents/Frameworks/Brave Browser Framework.framework/Versions/97.1.34.80/Brave Browser Framework”,
“name” : “Brave Browser Framework”,
“CFBundleVersion” : “34.80”
},
{
“source” : “P”,
“arch” : “arm64”,
“base” : 4297359360,
“CFBundleShortVersionString” : “97.1.34.80”,
“CFBundleIdentifier” : “com.brave.Browser”,
“size” : 458752,
“uuid” : “4c4c447b-5555-3144-a14e-7ec14a2e2347”,
“path” : “/Applications/Brave Browser.app/Contents/MacOS/Brave Browser”,
“name” : “Brave Browser”,
“CFBundleVersion” : “134.80”
},
{
“source” : “P”,
“arch” : “arm64e”,
“base” : 4299096064,
“size” : 393216,
“uuid” : “7e92b284-4b90-3b68-b31a-3ddc4c0e8d40”,
“path” : “/usr/lib/dyld”,
“name” : “dyld”
},
{
“source” : “P”,
“arch” : “arm64e”,
“base” : 6974676992,
“size” : 53248,
“uuid” : “ed328b18-eeef-3b15-8858-798b19b0c2cd”,
“path” : “/usr/lib/system/libsystem_pthread.dylib”,
“name” : “libsystem_pthread.dylib”
}
],
“sharedCache” : {
“base” : 6971506688,
“size” : 3089596416,
“uuid” : “66c33c62-48a9-31e5-b8b5-7a71c9760d07”
},
“vmSummary” : “ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped_out_or_unallocated=1.2G(100%)\nWritable regions: Total=378.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=378.8M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nColorSync 384K 21 \nCoreGraphics 16K 1 \nCoreServices 240K 1 \nDispatch continuations 64.0M 1 \nKernel Alloc Once 32K 1 \nMALLOC 62.2M 21 \nMALLOC guard page 96K 5 \nMALLOC_MEDIUM (reserved) 240.0M 2 reserved VM address space (unallocated)\nSTACK GUARD 56.1M 4 \nStack 9808K 4 \nVM_ALLOCATE 1.0G 3 \n__AUTH 2579K 317 \n__AUTH_CONST 19.6M 506 \n__CTF 759 1 \n__DATA 18.0M 496 \n__DATA_CONST 26.6M 513 \n__DATA_DIRTY 1797K 219 \n__FONT_DATA 4K 1 \n__LINKEDIT 578.8M 5 \n__OBJC_CONST 3636K 284 \n__OBJC_RO 82.0M 1 \n__OBJC_RW 3104K 1 \n__TEXT 631.5M 530 \n__UNICODE 588K 1 \ndyld private memory 1024K 1 \nmapped file 57.5M 10 \nshared memory 848K 14 \n=========== ======= ======= \nTOTAL 2.8G 2965 \nTOTAL, minus reserved VM space 2.6G 2965 \n”,
“legacyInfo” : {
“threadTriggered” : {
“queue” : “com.apple.main-thread”
}
},
“trialInfo” : {
“rollouts” : [
{
“rolloutId” : “5ffde50ce2aacd000d47a95f”,
“factorPackIds” : {

  },
  "deploymentId" : 240000094
},
{
  "rolloutId" : "5fc94383418129005b4e9ae0",
  "factorPackIds" : {

  },
  "deploymentId" : 240000207
},
{
  "rolloutId" : "601d9415f79519000ccd4b69",
  "factorPackIds" : {
    "SIRI_TEXT_TO_SPEECH" : "61c11dcd2cb6041dc630dc63"
  },
  "deploymentId" : 240000362
},
{
  "rolloutId" : "602ad4dac86151000cf27e46",
  "factorPackIds" : {
    "SIRI_DICTATION_ASSETS" : "61a80a438feb033580c2778b"
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  "deploymentId" : 240000290
},
{
  "rolloutId" : "60da5e84ab0ca017dace9abf",
  "factorPackIds" : {

  },
  "deploymentId" : 240000008
},
{
  "rolloutId" : "607844aa04477260f58a8077",
  "factorPackIds" : {
    "SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a"
  },
  "deploymentId" : 240000066
}

],
“experiments” : [

]
}
}

Model: iMac21,2, BootROM 7429.61.2, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: iMac, Retina 4.5K (4480 x 2520), Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Oct 26 2021 16:09:54 version 18.20.310.15.7.8.120 FWID 01-0ce2495e
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: iMac, Apple Inc.
Thunderbolt Bus: iMac, Apple Inc.

Thanks for your help.

1 Like
2

I have this exact problem, I’ve downloaded both packages from the Brave website:
Brave-Browser-arm64-XWV588.pkg
Brave-Browser-arm64.dmg

It installs with absolutely No issues, but when you try to open it crashes immediately generating the report shown above.

Please help!

3

I have the exact same problem. It will crash upon opening. The only difference is that I am on Big Sur 11.6.2

4

same issue, different machine. using 14’’ MBP M1Pro chip, downloads no issues, immediately produces crash report. this is both with the official release and the beta release of brave, please help!

5

Can you check — with the browser installed — to see if you have Brave Software folder in your Application support directory?

Users/[your user name]/Library/Application support/

6

I still have the same issue and i dont have this folder.

7

@ZiG-ZaG,
Can you please try downloading and installing the latest version of the browser from our Github directly? Use the link below and select the Brave-Browser-arm64.pkg option:

8

@Mattches I don’t have the folder within the user library either, I uninstalled Brave, restarted Mac, ensured again the folder is not within my user library, then used the GitHub link to download the Brave-Browser-arm64.pkg, the same issue persists. upon opening Brave the app crashes with a crash report

9

Same here. I Downloaded the file, installed it and after starting it crashes immediately. On the Other hand, I have no Library Folder where you ask it to be.

Bildschirmfoto 2022-02-03 um 04.23.51
Bildschirmfoto 2022-02-03 um 04.23.511942Ă—632 128 KB

Under User (Benutzer) is no Library Folder, but as you can see on the picture no Brave Folder at all.

10

jelacou

Understanding the Apple (Mac) Operating System Crash Report:

11

ZiG-ZaG

12

Thanks, that really works.
I made the Library Folder visible and then deleted the BraveSoftware Folder.
Now Brave starts without Problems.

Thanks.

1 Like
13

The solution to this problem was exactly that, steps I took:

  1. Downloaded the package directly from Git
  2. Installed the Software
  3. Went into User>Library (it’s a hidden folder)
  4. Deleted the BraveSoftware folder
  5. Relaunched Brave and it worked normally.
3 Likes
14

after multiple failed attempts, the issue was resolved with the method above that CiscoCampos detailed in steps, the only other step I had to do was remove the folder from the system library and then restart my Mac

1 Like
15

@ZiG-ZaG , @Mattches

Some of the “Brave crashes upon launch” of late, may be related to that dmg installer:

PS. Good to know that the pkg installer survives installation.

–

Otherwise, both @ZiG-ZaG and @CiscoCampos have both discovered that there is something within the “BraveSoftware” folder:

/Users/user_shortname/Library/Application Support/BraveSoftware/

that is probably causing the “crash at/after launch” problem. A possible cause (my guess for the moment), is:

“chrome-extension://mnojpmjdmbbfmejpflffifhffcmidifd”

located here:

/Users/user_shortname/Library/Application Support/BraveSoftware/Brave-Browser/Default/Local Extension Settings/mnojpmjdmbbfmejpflffifhffcmidifd

because

source: chrome-extension://mnojpmjdmbbfmejpflffifhffcmidifd/out/brave_extension_background.bundle.js

is throwing a lot of errors (showing up in the Mac OS Console):

Frequent Crashing, MacOS Monterey, M1 - #10 by 289wk

And there, Mattches has a request for users who experience the crashes, to set their Brave Browsers to automatically send diagnostic reports:

Frequent Crashing, MacOS Monterey, M1 - #11 by Mattches

16

On my side I did only this steps:

  • delete the Users/[your user name]/Library/Application support/BraveSoftware folder
  • relaunch Brave

and it worked.

I didn’t uninstall Brave, nor downloaded it from Github.
The BraveSoftware folder is recreated when Brave is started, but does not prevent Brave to start anymore.

(You may need to enable the display of the Library folder in Finder layout menu.)

1 Like
17

Yes, I think that’s all that was needed. I did, however, redownload from brave.com before I saw your post.

18

How do I access this file? I can’t see it through finder… Could someone provide cmd line steps?

19

By default, the Library folder is not visible, you need to enable an option in Finder layout menu to make it visible.

21

maybe that helps to make the folder visible