If you’re able to check brave://crashes/ before the crash happens, the Crash IDs from that page would be very helpful. It will allow us to take a closer look from our end into what may be interrupting your experience.
@sampson Really would be nice if somehow Users could access crash logs without actually having to dive into the browser. Is that possible/plausible to consider for the future or there not a means to do so? Just trying to think about the scenarios where the browser may not last long enough for them to submit the crash report and/or to get the report number.
Can you make sure both of your devices are using the most recent version of Brave? There was someone else who recently had this issue and it just took them updating the browser for it to resolve. I noticed you haven’t shared what version you’re using.
This kind of suggests what I was saying, that your device is outdated.
The error This code was generated by a deprecated version of Brave, please upgrade your other device first
is produced only when some browser gets old-fashioned 24 words sync passphrase.
So this means that 24 words were provided.
My suggestions are
Recheck device time and device time-zone. If time looks correct, but the timezone is wrong, then result of GMT time calculation is wrong => so time difference can be beyond 1 day => sync will not allow to join.
Maybe something went wrong when while trying to use 25th word.
The correct way to use 25th word tool:
if you have 24 words passphrase - you must add space and add 25th word.
if you have 25 words passphrase (generated earlier) - you must replace 25th word.
in anyway, after these manipulations must be 25 words in the passphrase.
@Pep1, what are the browser versions on devices you trying to join the sync chain?
Having the same problem here.
Disabled all the same settings still crashes.
Went to reinstall brave and the installer failed.
Used offline installer from github and issue was still current.
Reset settings and still crashing.
I am posting this from Opera browser because as of right now Brave is unusable.
Same issue here. Just updated to MacOS Ventura 2 days ago. Currently running v1.42.97. I sent all the crash reports to the brave team. Been using Brave for over a year now, first time this is happening, in fact, first browser that has been behaving like this for me. Hope the issue will get resolved by the developers soon. At least all my tabs will still be here, although it’s annoying