BAT Balance and Payout Problem (Desktop and Mobile)

Brave Rewards
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1

Ok here is whats going on…

First of all I use Brave on my Android phone and WIndows PC. I received payouts just a few days ago but not nearly as much as it should be on either desktop or mobile.

Second issue (Desktop)
When I open a new tab i see my estimated balance. I already accumulated more BAT’s after the payout but it droped by 2 BAT over night for whatever reason.

Third Issue (Mobile)
My two devices are linked to the same uphold account and my account at uhpold is verified. Now my mobile device has some weird behavior.

When I click the rewards symbol next to the address bar it shows me i have 0 BAT and it tells me there is no activity this month.
Now I click on settings in this little window it brings me to the Brave Rewards Settings. It shows my wallet but the amount is incorrect. It shows how much I had in my wallet before the current payout round. So its stuck on my balance from the beginning of March.

So whats going on? ^^

1 Like
2

Thank you for reporting! Please DM with the following information:

  • Copy/paste your Wallet ID (found on brave://rewards-internals)
  • Your OS and Brave version (first three lines in brave://version)
  • A screenshot of your Rewards panel in Settings --> Brave Rewards.

This will help to speed up the troubleshooting. Thank you in advance!