Whatsapp webapp can't play videos

I can’t play videos on the webapplication by browser.
I’m using desktop latest stable version.

  1. open whatsapp
  2. try to play a video
  3. it says ‘can’t play the video’

I have no extension active, and brave shield off.

Brave v1.74.50 (Jan 23, 2025)

I’m doing something wrong?

Thanks

Please clarify: “the webapplication by browser”

And, does the problem occur, when using another Internet browser?

Also test by using the Guest Profile:

sure. this is whatsapp by browser: https://web.whatsapp.com/

it works with chrome, firefox, opera, maxthon… I have this problem only with brave.
guest profile tested. same.

@riin4 it looks like the issue may be specific/related to HD video content. When testing, SD videos played just fine, but HD videos displayed the exact error you’re describing. I’ve opened the following issue on our Github here for or devs to review:

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