WhatsApp Web - Browser not supported

Description of the issue:
I think is quite self explanatory

Exact URL of the website in question:

Did the issue present with default Shields settings? (yes/no)
Yes

Does the site function as expected when Shields are turned off?
Nope

Is there a specific Shields configuration that causes the site to break? If so, tell us that configuration. (yes/no):
I think they just doesn’t like Brave

Does the site work as expected when using Chrome?
I don’t use chrome anymore and don’t want to install it, but looking at the image I uploaded, I would guess that yeah, It works in chrome :joy:

Brave version (check About Brave):
Versión 1.70.126 Chromium: 129.0.6668.100 (Build oficial) (64 bits)

1 Like

Hi JohnDproof,

I do not use WhatsApp, however, others have seen the same issue you have, and were able to resolve it per the Reddit thread here:
https://www.reddit.com/r/brave_browser/comments/vtb6yr/whatsapp_web_is_not_working_on_brave/

Let me know if these tips work.

Erick

2 Likes

Specific guidance recommended:

  1. Disable all the extensions
  2. Visit web.whatsapp.com, clear the Cookies and Site Settings
  3. Close the tab.
  4. Restart browser.
  5. Visit web.whatsapp.com again.
  6. Disable Brave Shields when on What’s App.
2 Likes

@JohnDproof I just tried checking and I can’t even get to anything like what you’re showing. Below is what I get to once linked:

I’d question whether it’s an extension, cookies, or your Shields settings. Have you tried in a private window or in a new profile?

3 Likes

@Saoiray, @Erick.Ahlstedt thanks for the reply, I tried it on a different brave installation and it seems to work without issues. I’ll check later.

2 Likes

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