Upgraded PC from window 7 to 10 professional, Brave browser makes PC freezes

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1

Description of the issue:
How can this issue be reproduced?

  1. Brave was working fine on Windows 7 professional
    2.Upgraded recently my pc from windows 7 to windows 10 professional
  2. when opening Brave browser- PC gets freeze, only option to reboot my PC
  3. while uninstalling also PC gets freeze, all other progrmans working fine
  4. google chrome/firefox working fine
  5. I again downloaded latest Brave browser directly from brave.com site
  6. But still same issue

Expected result:

Brave Version( check About Brave): latest downloaded

Additional Information:
I caanot perform anything on Brave browser, as soon as it opens up , PC gets freeze.

1 Like
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Hello @hemant_fcs, thank you for reaching us out. Have you tried deleting cookies and cache? In case it does not work, try installing Brave beta or Nightly to see if the same behavior persists in those versions. Hope this can solve your issue. Regards.

1 Like
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Hi, I tried installing other versions - Beta & Nightly. I encountered same issue.
However when I performed below solution, It works as expected.

My suggestion: My not initially provide by default Hardware Acceleration off & then Later up to user to make it off or on .

ANyway, Thanks, Please close this Ticket.

Thanks,