Brave Browser freeze my pc

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1

Description of the issue:

The brave browser freezes my pc, and I am not able to move the cursor, I have to power off the pc and turn it back one

How can this issue be reproduced?

  1. open the brave browser

  2. it can freeze immediately after I open

  3. it can take a few hours until it freezes

Expected result:

Don’t freeze my pc

Brave Version( check About Brave):

Version 1.56.20 Chromium: 115.0.5790.171 (Official Build) (64-bit)

Additional Information:

I have disable hardware acceleration but still freezes

2

What operating system?

3

it’s windows 11

4

I had to removed Brave to avoid my computer to freeze, it does not freeze if I unninstall brave, so I am absolutely sure what is the issue
does anyone have any idea?

5

If you like Brave, install it again and see if the problem comes back.

7

Thank you for your help, what I did until now was:

  • Clean up cookies and temp files
  • Reinstalled Brave 3 times with reboot
    • First time I download and install it
    • Second time I removed all plugins
    • Thrid time I create a new profile
  • I have updated all windows updates and also hardware such as the bios
  • I have reinstalled the full Windows 11 from scratch
  • I have disable Hardware Acceleration
  • cpu temperature is ok

For now I have it remove it, the pc does not freeze anymore, but I would like to use it again, so any help I will appreciate

I also tried this steps:

brave://settings/system

And,

Clear DNS cache:

URL: brave://net-internals/#dns

Click on “Clear host cache”

Clear browser cache:

URL: brave://settings/clearBrowserData

Select Basic

Set Time range to “All time”

ENABLE all three:

Browsing history
Cookies and other site data
Cached images and files
Click on the “Clear data” button

8

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