description of the issue:
I’m trying to start using the new Brave
Steps to Reproduce (add as many as necessary): 1. 2. 3.
I have downloaded and installed the new Brave Browser.
On the old version on ‘new tab’ the instruction is to launch the new brave.
The text says ‘Installed version: 0.62.51’.
When I click the button on the ‘launch the new Brave’ on the new tab, or that button at the top of the browser, another Brave window does come up, but it is white, with nothing happening, or, it is black, with nothing happening.
Actual Result (gifs and screenshots are welcome!):
It’s a black or white screen - I have retried many times, have powered down and restarted the desktop since installing the new version.
The new Brave browser will come up and there is a welcome tour which will show me how to transfer my data from Muon to the new Brave ‘Core’
Reproduces how often:
that’s what it does again and again
Operating System and Brave Version(See the About Brave page in the main menu):
Windows 7 - desktop 64bit
I did look for answers for this problem in all the forums, support and community and found this type of thread to date back to last year and February and those threads were closed.
This scenario happened last time I tried to update - get a new version of Brave, but I sorted it then, can’t remember when that was and how I sorted it.
Apologies for late response and welcome to the Community @Dryad.
Can you try:
Find the shortcut for Brave 0.62.x (generally on Desktop), right-click and select Properties from the context menu.
Click into the “Target” field, and type --disable-gpu at the end of the path. Note that you must type this outside of the quotes with a space between the flag and quotes. It should look something like this:
Thanks for the welcome eljuno.
I expected to wait for a reply so no worries. Still got 7 days to sort it . . …
I do like using Brave so I am grateful for the detailed response.
I’m going to copy the instructions, tomorrow I’ll follow them with a clear head.
I’ll hopefully confirm success then, or report back with a follow up query.