Please provide us with the following information
Type of device (iPad pro, iPhone 10, etc):
Windows 11, PC
iOS version ( Settings --> About --> Software Version ):
Latest
Detailed description of the behavior:
I purchased the Brave Firewall + VPN (currently on trial but will likely continue). At first I was in the never-ending loop of putting my email in, then trying to “log in”. Finally, I was able to get everything to this page.
I clicked ‘Refresh Brave VPN’ and nothing seems to happen. Then I get this message.
I’ve sent in a support ticket (#272030) and I have receipts if needed. If I try and click the VPN button, it only has two options. ‘Start Free Trial’ or ‘Already Purchased VPN?’. Then I get looped in the whole process again.
Note I noticed that my email address on the receipt is not what I typed. Please Advise.