I cannot get the VPN to allow me to turn it on

Please provide us with the following information

Type of device (iPad pro, iPhone 10, etc):
Windows 11 Laptop

iOS version ( Settings --> About --> Software Version ):

Detailed description of the behavior:

Just gives the “free trial” or “already purchased VPN?” I have clicked on already purchased, get the email login and then refresh the VPN connection, nothing has worked so far.

Hello @valcicakm Was the subscription purchased through the iOS App Store, If yes please follow the steps in the article to access the VPN on your Windows 11.