On this, you have it turned off. Does anything appear if you turn the toggle on instead of leaving it off? Usually the other option like you see where you can choose Brave Backgrounds only appears when you have show Background Images turned on.
@bluess thanks for clarifying that. I’d like you to test something else really quick. If you go to the hamburger menu and select create a new profile, do you have the same issue there?
@bluess Hmm, ok. Just to run by one last thing. Part of why I was saying to create a new profile and to test is to test settings and all, but the primary was so you can run something with no extensions. I noticed the extension button on each screenshot, which is letting me know you have at least one extension loaded. As silly as it sounds, sometimes various extensions can interfere. When you’re saying you have multiple profiles, did you have any without extension?
In the meanwhile, I’m also going to have you provide some specific information before we get Support over here. Just because I know they’ll want to know.
You shared you’re on Brave 1.47.186, so good to know. But now…
Which version of Mac are you using?
Is this a new change or did it just start happening?
If you go to brave.com/download and download again, installing on top of what you have, does it fix anything? (sometimes if something is corrupt, it can fix it. I’m not telling you to uninstall, just to run the install again as a repair)
FYI, it’s currently Friday night. Typically support doesn’t work the forums over the weekend, USA time. So I’m not going to tag Mattches or others as they won’t be active. What I will do though is tag @JimB1 who is another User and @justsomeone1 to see if any have other ideas.
I’m also going to make sure we know that No puedo cambiar la imagen de fondo en mac also seems to be having the same issue. So it’s not limited to just one person, though their post was last active a week or so ago.
Changing the background image is one of the features I was waiting for, I thought I was going to be able to do it with these latest versions which I understand was where that option was introduced in the stable branch, but I don’t get that option.
@bluess Ok. Unless someone just happens to figure it out, likely will be waiting until Monday or later. I’ll tag @Mattches on it, in hopes he’ll see this after he comes back to work, but it will be helpful if you can think to perhaps reply here on Tuesday (maybe with tagging us) if don’t have any replies by then, just to hopefully bring attention to it in case it’s forgotten or lost.
@bluess you said you make clean install just to make sure we on the same page
uninstall brave
remove the data folder which you can find here
notice that step 2 will remove all your profiles data like reward password bookmark history everything so backup the data you want before delete that folder
install brave again
if that what you did then ignore the above
could you try to create new user account for mac (not brave profile) and see if brave work as expected in that new user account
so @bluess could you close brave then change the default language of the operating system to english then open brave again and see if it work fine using the english or not
hope any of the above help and have a nice day everyone
Excellent support here. Glad you all were able to figure this out. I’m forwarding this information to the team right away, as this obviously should not be happening. Hope to have this resolved asap.
@bluess — when you say default language, you are referring to the default language set on your OS or in Brave?